Systems Analyst

3 weeks ago

Greenville, United States Fresh Water Systems, Inc. Full time

**DUTIES & ESSENTIAL JOB FUNCTIONS**

***ERP System Management**:

- Oversee the operation, maintenance, and enhancement of the ERP system.
- Ensure system integrity, data accuracy, and system availability.
- Manage user access, security settings, and role assignments.

**Integration Management**:

- Understand and maintain integrations between the ERP system and various SaaS products.
- Monitor integration performance and troubleshoot issues as they arise.

**Infrastructure Support**:

- Maintain the underlying infrastructure supporting the ERP system.
- Participate in the planning and implementation of system upgrades and patches.

**Technical Support**:

- Provide technical support to end-users and resolve ERP-related issues.
- Conduct training sessions and create documentation for end-users to improve system utilization.
- Develop and maintain technical documentation related to the ERP system and its integrations.

**Data Model Understanding**:

- Gain a deep understanding of the ERP data model and its structure.
- Relay detailed information about the data model to the data team.
- Collaborate with the data team to ensure accurate and efficient data integration into the data warehouse.

**Project Management**:

- Lead and participate in ERP-related projects, including new implementations and system upgrades.
- Work closely with stakeholders to gather requirements, define project scope, and deliver solutions on time and within budget.

**QUALIFICATIONS**:

- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- Minimum of 3 years of experience as a Systems Analyst or in a similar role.
- Proven experience with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics)..
- Strong understanding of SaaS products and their integration with ERP systems.
- Proficiency in SQL and database management.
- Experience managing Windows servers.
- Experience with API integrations and data exchange formats (e.g., XML, JSON, EDI).
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a team environment and manage multiple priorities.

**Highly Preferred skills but not mandatory**:

- Certifications in ERP systems or relevant technologies.
- Experience in project management methodologies (e.g., Agile, Scrum).
- Experience supporting eCommerce brands.

**WORKING CONDITIONS AND PHYSICAL DEMANDS**

Activities require the ability to remain in a stationary position 50% of the time, occasionally move about inside the office to access files or office equipment, operate a computer and other office productivity machinery, such as a calculator, handheld devices, copy machine, and computer printer, and operate and monitor various equipment. Must be able to position self to maintain equipment, including under tables and desks.

No heavy lifting is expected; exertion of up to 10 lbs. of force occasionally required. Good manual dexterity for the use of common office equipment such as computers, phones, calculators, copiers, and fax machines.

**CORE VALUES**

***

**Integrity**: I am honest and authentic in all interactions; speaking only truth and making my best efforts to deliver as promised. Integrity is the core value upon which all the others rest.

**Initiative**:I am a self-starter who diligently acts to fulfill our Vision, Mission, and Strategy by paying close attention to detail and proactively supporting and communicating with my team members without being requested.

**Grit**:I passionately and courageously persevere through challenges and ensure a team win. I choose excellence over perfection. Excellence is an attitude that prioritizes progress over perfection. Perfection is a destructive illusion.

**Communication**: I am aware of my team’s information needs and proactively communicate with my team when I need help or support, when my team needs help or support, when I identify opportunities for improvement, and when I see an issue that may impact a customer, partner, or guest.

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