Store Team Leader

2 days ago

Oak Brook, United States L. L. Bean Full time

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.

L.L.Bean is currently searching for a Retail Visual Store Team Leader to join our team in our Oakbrook Center Retail Store, located in Oak Brook, IL.

This important position drives business results, directs team talent, supports the store leadership team, and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. The Store Team Leader also promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Safe and Healthy Living to ensure the integrity of the brand, culture, and mission of L.L.Bean is upheld at all times.

The supervisor will have a specialty in Merchandising.
- This is a support role under the Product area of responsibility for stores.
- Plans maps and executes floor sets by translating Trail Guide and floor sets into compelling and inspiring merchandise presentations
- Analyzes reports and uses business acumen to make smart decisions to drive sales
- Completes and supports all visual display and windows execution
- Works closely with Operations Productivity team to plan and efficiently process floor sets and replenishment
- Executes marketing signage and promotions
- Executes markdowns and merchandise recovery

**Responsibilities**:
Customer Experience:

- Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Rallies the rep team towards the same objectives.
- Acts as a Leader on Duty as scheduled to drive conversion and sales.
- Leverages business reports including Qualtrics, variance reporting, and merch group sales to analyze trends, understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills.
- Executes and implements all recognition programs including living the legend efforts, in-store contests, etc.
- Reviews all forward-looking business events (holidays, promotional weekends, market trends).
- Develops meaningful activations and selling efforts to drive even greater sales results.
- Ensures that the sales floor is full, and all sizes are represented by performing regular size audits.
- Ensures the highest level of fitting room service is occurring driving conversion and UPT.

Training:

- Supports and trains associates, communicating standards and processes, company policies, and procedures
- Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty.
- Delivers GUIDE training for new hires as well as ongoing GUIDE training efforts for year-round team members in conjunction with the exempt leader team. Ensures all guides are performing at a high level and 30-day/ongoing assessments are completed.
- Supports, directs, and develops store champions (buddies) and experts.
- Facilitates all new hire product training modules for store or area of responsibility and develops a strategy and execution plan for delivering all seasonal product training materials.
- Maintains and manages all employee-facing communication including break room messaging, and communication boards. Ensures start-up meetings are occurring, and that content is compelling and inspiring.

Total Store Accountability:

- Aids in the achievement of all financial measures as well as area-specific metrics.
- Keyholder as required serving as a potential opener/closer for the store.
- Prepares & communicates daily task responsibilities to staff. Leverages knowledge and strengths to foster growth and development of the team
- Recommends adjustment to staffing levels/schedules to meet work requirements.
- Address and respond to employee issues/conflicts related to day-to-day operations within defined parameters in accordance with company policies and procedures under direction of supervisor.
- Provides in-the-moment input, feedback, and coaching. If performance concerns exist, hands off to store management for performance management process
- Contributes to Peak planning preparation and readiness.
- Leverages knowledge and strengths to foster growth and development of the team.
- Expense management ownership ensuring proper use of resources and adherence to budgetary guidelines with a focus on payroll management.
- Is an active participant in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
- As assigned:

- Maintains the cash office per policy ensuring proper signatures, accurate reconciliation, and general organization is achieved.
- Ensure the serv

  • Store Team Leader

    2 weeks ago

    Oak Brook, Illinois, United States L. L. Bean Full time

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we're all outsiders. And if it's outside, we're all in.L.L.Bean is currently searching for a Retail Customer Experience Store Team Leader to join our team in our Oakbrook Center Retail Store, located in Oak...

  • Store Team Leader

    4 weeks ago

    Oak Brook, Illinois, United States L.L. BEAN Full time

    Responsibilities:Customer Experience:Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Rallies the rep team towards the same objectives. Acts as a Leader on Duty as scheduled to...

  • Store Team Leader

    4 weeks ago

    Oak Brook, United States L.L.Bean Inc. Full time

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in. L.L.Bean is currently searching for a Retail Visual Store Team Leader to join our team in our Oakbrook Center Retail Store, located in Oak Brook,...

  • Store Team Leader

    6 days ago

    Oak Brook, United States L. L. Bean Full time

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in. L.L.Bean is currently searching for a Retail Customer Experience Store Team Leader to join our team in our Oakbrook Center Retail Store, located in...

  • Store Team Leader

    4 weeks ago

    OAK BROOK, United States L.L. BEAN Full time

    Responsibilities: Customer Experience: Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Rallies the rep team towards the same objectives. Acts as a Leader on Duty as scheduled...

  • Signature Store Visual Lead

    4 days ago

    Oak Brook, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionSignature Store Visual LeadThe Signature Store Visual Lead ensures the integrity of The Paper Store brand through consistent execution of merchandising direction. They are responsible for all aspects of the store presentation including fixture placement, product placement, and marketing. Strong written and verbal communication...

  • Team Leader

    2 days ago

    Oak Brook, United States Jenis Splendid Ice Creams LLC. Full time

    Job DescriptionJob Description"In Illinois, our Team Jeni's Team Leaders have the opportunity to earn an average of $26.03 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.Jeni’s Splendid Ice Creams is searching for part-time Team Leaders to...

  • Team Leader

    4 weeks ago

    Oak Brook, United States Jenis Splendid Ice Creams LLC. Full time

    Job DescriptionJob Description"In Illinois, our Team Jeni's Team Leaders have the opportunity to earn an average of $26.03 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.Jeni’s Splendid Ice Creams is searching for part-time Team Leaders to...

  • Operations Leader

    4 weeks ago

    Oak Brook, Illinois, United States Sephora Full time

    Job ID: 247699Store Name/Number: IL-Oak Brook (0254)Address: 104 Oakbrook Center, Oak Brook, IL 60523, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularOperations LeaderIt takes a lot of behind-the-scenes effort to make sure our stores have the right products in the right place at the right time to...

  • Visual Department Manager

    4 weeks ago

    Oak Brook, United States The Paper Store Full time

    The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Department Managers are responsible for: delivering world class service,...

  • Team Leader

    3 weeks ago

    Ray Brook, United States Tractor Supply Company Full time

    Overall Job SummaryThe Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and...

  • Stockroom Specialist

    1 month ago

    Oak Brook, United States THE PAPER STORE Full time

    The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Stockroom Specialists are responsible for delivering world class service,...

  • Associate Store Manager

    4 weeks ago

    Oak Brook, United States Ballard Designs Full time

    **The Opportunity** Our retail expansion in main markets starts with hiring the best leaders. As Associate Store Manager, you will focus on hiring and retaining great talent to deliver an inspiring shopping experience in which our guest feels inspired and empowered to customize their space. You will promote the Ballard Designs brand at every guest encounter...

  • Stockroom Specialist

    1 month ago

    Oak Brook, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Stockroom Specialists are responsible for...

  • Stockroom Specialist

    4 days ago

    Oak Brook, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Stockroom Specialists are responsible for...

  • Operations Leader

    4 weeks ago

    Oak Brook, United States Sephora Full time

    Job ID: 247699Store Name/Number: IL-Oak Brook (0254)Address: 104 Oakbrook Center, Oak Brook, IL 60523, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularOperations LeaderIt takes a lot of behind-the-scenes effort to make sure our stores have the right products in the right place at the right time to...

  • Operations Leader

    1 month ago

    Oak Brook, United States Sephora Full time

    Job ID: 247699Store Name/Number: IL-Oak Brook (0254)Address: 104 Oakbrook Center, Oak Brook, IL 60523, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularOperations LeaderIt takes a lot of behind-the-scenes effort to make sure our stores have the right products in the right place at the right time to...

  • Associate Store Manager

    4 weeks ago

    Oak Brook, Illinois, United States Qurate Retail Group Full time

    The OpportunityOur retail expansion in main markets starts with hiring the best leaders. As Associate Store Manager, you will focus on hiring and retaining great talent to deliver an inspiring shopping experience in which our guest feels inspired and empowered to customize their space. You will promote the Ballard Designs brand at every guest encounter and...

  • Associate Store Manager

    2 days ago

    Oak Brook, United States Ballard Designs Full time

    The Opportunity Our retail expansion in main markets starts with hiring the best leaders. As Associate Store Manager, you will focus on hiring and retaining great talent to deliver an inspiring shopping experience in which our guest feels inspired and empowered to customize their space. You will promote the Ballard Designs brand at every guest encounter and...

  • Retail Store Manager – Team Leader

    3 weeks ago

    Oak Lawn, United States Mattress Firm Full time

    Is your current job a nightmare? Make it a dream job at Mattress Firm®!   Join Mattress Firm® as a Store Sales Manager and have the job of your dreams!   Does leading by example and developing your team in a retail sales environment excite you?  Do you want to work with happy, inspired employees, where people love to come to work and always wake up...