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Program QA/qc Manager or Director

3 months ago

Houston, United States Tallgrass MLP Operations, LLC Full time

Tallgrass is a leading energy infrastructure company focused on safely, reliably, and sustainably delivering the energy and services that power our nation and enable our quality of life. Tallgrass has been recognized consistently over the last eight years as a Top Workplace. We proudly promote Tallgrass as a Top Workplace as we continue to build and nurture an inclusive and rewarding environment.

At Tallgrass, we value our teams and strive to create an environment where employees feel respected, and their contributions are valued. We aim to support employees' physical, mental, and financial well-being through a comprehensive Total Rewards Program.
- ** Industry competitive pay**:

- ** Health insurance package options that include Flexible Spending & Health Savings Accounts**:

- ** Infertility Coverage**:

- ** 401(k) with up to a 6% match that vests immediately plus an employer discretionary contribution of up to 4%**:

- ** Wellness Programs and Mental Health Resources**:

- ** Employer-paid life insurance, short-term disability, and long-term disability coverage**:

- ** Critical Illness & Accident Insurance**:

- ** Vacation, sick days, paid caregiver leave, volunteer and bereavement paid time off**:

- ** Identity theft protection**:

- ** Annual discretionary bonus**:

- ** Long-Term Incentive Program**:

- ** Generous Tuition Reimbursement Program**:

- ** Company-paid holidays and floating holidays**:

- ** Company vehicle (if applicable)**:

- ** Employee discounts; vehicles, tires, cellular plans, and more**:

- ** Career pathing, development programs, and internship programs**:

- ** This role is eligible for a Hybrid work schedule**

**JOB RESPONSIBILITIES**:
**Primary purpose**:
The Program QA/QC Manager will be responsible for identifying, delivering and assuring successful quality targets for large infrastructure project portfolios. The individual will work to ensure that the program is delivered in compliance with the requirements identified within Tallgrass’s processes and procedures.

**Responsibilities**:

- Accountable for the quality and assurance strategy and overall management of the quality process and the delivery of quality activities, translating strategy into operating procedures.
- Provide compliance measurement of program leadership with the governance processes, and continuous improvement of the governance provisions.
- Responsible for the collation and escalation of assurance issues and concerns to the Project Manager and Project Leadership group.
- Develop and Lead the Audit Program and support audits as necessary

**Qualifications, Knowledge, Skills and Experience**:

- 15+ years’ experience in Quality Management across infrastructure programs of significant size and complexity, preferably within upstream, midstream and downstream or highly regulated industry
- Hands on experience of a ISO9001 or equivalent environment
- An awareness of ISO44001 Collaborative Business Relationship Management standard
- In-depth knowledge of designing and implementing quality management strategies and process improvement practices across large programs and multi-disciplinary teams
- Ability to set up and implement quality management systems and processes in a fast-paced environment
- Process driven with excellent attention to detail
- Strong leadership and influencing skills to manage and motivate teams in and outside of the Project to embed quality management values and culture
- Experienced working in a JV / Integrated Project Team and the ability to deploy a best athlete approach to processes
- Strong communication and interpersonal skills, including experience of delivering quality related training
- Outstanding track record of quality management improvement and delivery
- Excellent presentation and reporting skills.
- Experience of auditing, reporting and implementation of subsequent corrective actions
- Have an in-depth understanding of the design and delivery requirements of technically complex projects in the architectural / engineering / construction sectors.
- Experience of dealing with a range of stakeholders at all levels across the organization influencing the improvement of process and guidance to support project delivery and reporting.
- An understanding of Security Management arrangements would be an advantage.

**Essential duties and responsibilities**:

- Develop and maintain strong relationships with key suppliers to facilitate efficient quality management processes.
- Project Support and Work closely with project managers to understand project requirements and timelines.
- Monitor and track the improvement status to ensure timely fulfillment to support project schedules.
- Documentation and Reporting: Maintain detailed records of non-conformance, communications, and quality management activities.
- Prepare and present regular reports on requisition status, performance, and other relevant metrics.
- Compliance and Risk Management to ensure all project related activit