Receptionist / Front Office

3 weeks ago


Trumbull, United States Wet Paws Dog Grooming Full time

Job Overview:
We are seeking a Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service, scheduling appointments, and ensuring smooth operations at the front desk.

**Duties**:

- Greet and welcome visitors in a friendly and professional manner
- Answer phone calls and schedule grooming appointments
- Provide information to callers and visitors about company products, services, and policies
- Perform data entry and maintain accurate records
- Assist with order entry and processing
- Coordinate projects and tasks as assigned
- Handle customer inquiries and resolve issues promptly and effectively
- Transcribe documents and maintain confidentiality of sensitive information

**Skills**:

- Proficient in office computerized systems, including data entry and order processing
- Experience working with animals is a plus
- Strong organizational skills with the ability to prioritize tasks and manage time effectively
- Excellent customer service skills with a friendly and professional demeanor
- Strong attention to detail and accuracy in all tasks performed

This is a full-time position with competitive pay.

If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume through indeed.

Pay: $17.00 per hour

Expected hours: 35 - 40 per week

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

**Experience**:

- Dog handling: 1 year (preferred)
- Customer service: 1 year (preferred)
- Appointment scheduling: 1 year (preferred)

Ability to Commute:

- Trumbull, CT 06611 (required)

Work Location: In person



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