Surgical Scheduler
4 weeks ago
**Axia Women's Health** is the largest integrated Women's Health Care Group in the United States with more than 275 providers, 100 patient care centers, 4 breast health centers, 2 perinatal testing centers, and 2 central laboratories. Axia offers patients a full spectrum of exceptional care in Obstetrics, Gynecology, Fertility, Maternal Fetal Medicine, and Laboratory Services. We are currently seeking a full time Surgical Scheduler to join our Valley Forge OB/GYN team in Phoenixville, PA
**JOB SUMMARY**:
- Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
- Schedules diagnostic and imaging tests to be completed. Schedules office and hospital based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.
- Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures, including scheduling with contracted anesthesia groups.
- Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves
- Enters notes/special instructions needed for scheduling in the electronic medical record.
- Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
- Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
- Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
- Confirms patient’s insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.
- Ensures patients have proper medical clearance and pre-surgical testing as needed.
- Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
- Ensures completion of assessment for advance directive, including DNR when applicable.
- Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.
- Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
- Assists other members of the department as needed.
- Completes FMLA/Disability paperwork
**EDUCATION & EXPERIENCE**:
- Minimum of a High School Diploma and 1-3 years of experience in healthcare scheduling, or equivalent combination of education and experience.
- Familiarity with EMR system.
- Infertility experience a plus
**QUALIFICATIONS & REQUIREMENTS**:
- Must demonstrate consistent professional conduct and meticulous attention to detail.
- Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.
- Critical thinking skills and a positive attitude essential.
**FULL TIME BENEFITS SUMMARY**:
- Medical, Dental, Vision Insurance Options
- Paid Time Off, Paid Holidays, Additional Time Off for Volunteer Work
- Company Paid Life Insurance, Short Term & Long Term Disability
- Flexible Spending Accounts
- Employee Assistance Program
- 401K
Equal Opportunity Employer
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