Assistant Meat Department Manager

3 weeks ago

Wakefield, United States Belmont Market Full time

**Preferred Knowledge, Skills, and Abilities**:

- Prior supervisory experience.
- Knowledge of meat products and processing. Familiarity with Belmont Market product offerings.

**Physical Demands and Work Environment**:

- Ability to regularly move/transport up to 25 lbs., occasionally up to 50 lbs., and infrequently up to 100 lbs.
- Ability to position self to reach shelves and place/adjust items at levels from the floor to above the head.
- Ability to observe customer/co-worker needs; product defects/irregularities; and potential hazards.
- Ability to recognize and distinguish barcodes and/or dates on product packaging.
- Ability to operate equipment including a phone system, computer, and box cutters.
- Ability to communicate and exchange information, including the ability to collect/record information.
- Regular exposure to common food allergens.
- Regular exposure to cold conditions, including coolers.

**The Assistant Meat Manager supports the Meat team in providing an exceptional customer experience while also assisting in the management of the product integrity, pricing, margin, and merchandising. The Assistant Meat Manager must also be able to fulfill the responsibilities of the Meat Cutter and Meat Counter Clerk roles as needed.
**Essential Functions**:

- Provides exceptional customer service to internal & external customers, both in person & via phone:

- Responds promptly and honestly to customer inquiries.
- Greets customers with a smile and friendly demeanor.
- Communicates respectfully.
- Wears any required uniform (nametag, apron, chef coat, etc.) so as to be easily identifiable to customers and able to work safely (hair covering, closed toed shoes, etc.)
- Asks for help from co-workers and provides help to customers and co-workers as needed.
- Works efficiently and safely.
- Takes initiative and works as a part of a team.
- Approaches work with a positive attitude.
- Collaborates with others to find solutions and accepts solutions once determined.
- Continues to learn and develop knowledge as it relates to the position, co-op, and industry.
- Demonstrates regular and dependable attendance. Follows department procedures and SOPs.

**Essential Functions of Secondary Leadership Team position**:

- Maintains an awareness of Belmont Market as an entire organization and collaborates with others on how individual changes/operations within a department can affect the rest of the organization.
- Models exceptional customer service to internal & external customers, both in person & via phone.
- Ensures the smooth operation of department functions.
- Manages department staff as delegated by the Department Manager, this may include some or all the responsibilities listed below:

- Administers employee policies to maintain consistency throughout the department
- Ensures, encourages, and provides staff training and/or training opportunities as it relates to the position, the store, and industry.
- Creates staff schedules in accordance with established timeframes.
- Participates in the hiring process for department staff.
- Conducts performance evaluations, addresses complaints, and resolves problems with staff in a timely manner.
- Conducts performance improvement meetings and follows up with staff as necessary.
- Ensures staff work in a safe manner.

**Essential Functions of Assistant Meat Manager Position**:

- Assists with merchandising activities within the Meat department.
- Assists with management of margin control and product pricing.
- Maintains knowledge of purchasing SOPs in order to purchase, as delegated, in the absence of the Meat Manager.
- Conducts periodic price comparisons at local competitors.
- Assists in updating product pricing in coordination with the IT/POS Coordinator.
- Meets with vendor reps.
- Assists with planning departmental promotions.
- Coordinates, supports, and prioritizes the daily production as directed by the Meat Manager to ensure the day’s production is completed.
- Ensures the day-to-day operations of the meat department run smoothly; adjusts workflow as needed.
- Ensures production and shrink are accurately recorded.
- Ensures displays and signage are aesthetically appealing, accurate, and consistent with Belmont Market and department standards.
- Ensures that all production, inventory, and prep are properly stored, labeled, and rotated.
- Ensures department SOPs are followed and are in line with industry best practices and health and safety guidelines.
- Other duties may be assigned.
- Ability and willingness to work some weekends and/or evening hours.

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