Field Representative

3 weeks ago


Homer Glen, United States Total Flooring, Inc Full time

Total Flooring is one of the leading flooring companies in the Chicago Region and has experienced significant growth recently As a result, we are looking for a Field Representative to join our team

We are looking for someone who shares our core values:

- Intergrity
- Professionalism
- Selfless Service
- Positive Attitude
- Loyalty

**Required Skills**:

- Knowledgeable in installation process for different flooring surfaces including, carpet, laminate, sheet vinyl, vinyl plank, solid hardwoods, engineered hardwoods, and tile. Previous flooring installation experience required.
- Establish, build and nurture relationships with builders/superintendents as the go-to resource for on going flooring install projects.
- Ability to troubleshoot installation issues while jobs are in progress to prevent delays.
- Experience with entering data using a tablet or mobile phone.
- Strong problem solving and customer service skills.
- Time Management skills - Must be able to prioritize activities and meet deadlines.
- Problem Solver.
- Be Adaptable, Detailed, Self‐motivated, and Accountable.
- Valid Driver's License and satisfactory driving record.

**Responsibilities**:

- Maintain communication and relationships with builders/superintendents as the point of contact for ongoing projects.
- Monitor builder timelines for estimated project start dates to ensure inspections are completed.
- Conduct job-site pre-checks readiness or issues prior to installations.
- Conduct job-site post-checks after installation for quality checks.
- Ability to repair all flooring surface types and preform minor small repairs to avoid missing closing dates.
- Perform warranty repairs after homeowner has moved in.
- Preform "Troubleshoots" inspections to take pictures, readings, and gather information needed for possible claims process, if necessary.
- Maintain Track-Via with a required documentation for all assigned projects.

Pay: $21.50 - $26.50 per hour

Expected hours: 38 - 45 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 5 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person

**Experience**:

- Flooring Installation: 4 years (required)

Ability to Relocate:

- Homer Glen, IL: Relocate before starting work (required)

Work Location: In person



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