Emergency Communications Specialist

2 weeks ago


Frederick, United States Frederick County Government Full time

**JOB INFORMATION**:
**Join the Department of Emergency Communications for an entry-level Emergency Communications Specialist (911 call-takers) **HIRING EVENT on Wednesday, June 12th at the Frederick County Public Safety Training Facility. Doors will open at 8:00 a.m. and will close at 1:00 p.m. **During this event,** you will have the opportunity to** complete a mandatory orientation session to learn more about the Emergency Communications Specialist career, complete a mandatory CritiCall examination process, and meet with Communications management to complete an interview process.**

**POSITION DETAILS**:
Non-exempt; full-time; 40 hours per week; varying schedule; rotating shifts; full-benefits

NOTE: This full-time recruitment process will create an active eligibility list to allow Frederick County Government the opportunity to fill current and upcoming vacancies.

This skilled position is responsible for the receipt and processing of emergency and non-emergency calls for public safety services; timely and accurate deployment of appropriate public safety personnel and apparatus to the location of emergencies. Training and supervision is received from the Department of Emergency Communications (DEC) Manager or Emergency Communications Specialist IV with oversight from a DEC Administrator, Assistant Director, and/or the Director.

**TOTAL COMPENSATION PACKAGE**:
**Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full time benefited Frederick County Government employee.**
- 11 days of Vacation leave with increase after 2 years of employment
- 15 days of Sick leave with unlimited annual carryover
- 11 paid scheduled holidays, plus 2 additional floating holidays
- Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County HSA contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
- 100% County paid 2x annual salary Group Term Life Insurance and AD&D benefit
- Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
- Generous Tuition Reimbursement Program
- County and Employee funded Defined Benefit Pension Plan
- Vesting after 5 years of service (effective 7/1/2024)
- Additional service credit for eligible previous public service, military service, etc.
- Other employee paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, etc.

***
**For more information, visit our **benefits** page on the Frederick County Government **job opportunities webpage**.**

**ESSENTIAL DUTIES AND JOB RESPONSIBILITIES**:

- Receive and process incoming calls of emergency, non-emergency, informational and business nature
- Utilizing a protocol based call processing systems obtain necessary information facilitating the dispatch of appropriate public safety personnel, apparatus or resources
- Provide assistance to callers requesting Emergency Medical Services (EMS), Fire-Rescue, Law Enforcement, and other Public Safety Services
- Communicate with EMS, Fire-Rescue, Law Enforcement and affiliated agencies personnel and equipment
- Monitor incidents and situational developments to coordinate the utilization of essential services and resources
- Monitor incidents and situational developments for requests or instructions regarding the dispatch of additional apparatus, equipment, or personnel
- Comprehend and execute instructions communicated by supervisors, field personnel, officers, officials, or incident commanders
- Dispatch required apparatus, resources, equipment, or personnel in accordance with standard operating policies and procedures
- Alert other jurisdictions when necessary
- Operate computer aided dispatch (CAD) system and other computer software products
- Maintain computerized and manual records
- Relay information to appropriate officials or agencies
- Operate public safety radio consoles and maintain communications with allied EMS, Fire-Rescue, Law Enforcement, and associated Local, Municipal, County, State, and Federal government agencies
- Operate Text-to-911 and TTY equipment (telephone equipment for persons who are hearing/speech impaired)
- Handle multiple tasks and track multiple in-progress incidents simultaneously
- Perform other related duties as required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**QUALIFICATIONS AND REQUIREMENTS**:
The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions descr



  • Prince Frederick, United States SOUTHERN MARYLAND TRI-COUNTY COMMUNITY ACTION COMMITTEE INC Full time

    **Summary of Job Description**: Southern Maryland Tri-County Community Action Committee is implementing a Community Services Program to provide support to our residents. The Community Services Specialist reports directly to the Director of Housing and Emergency Services and will identify, assess, select, and maintain professional working relationships with...

  • Medical Assistant

    7 days ago


    Frederick, United States Specialist Office Full time

    Job DescriptionJob DescriptionMedical AssistantFrederick, MarylandMUST:Certified or Registered Medical Assistant1 Year CMA or RMA Experience (Preferred)EMR Experience (Preferred)Prior Authorization Experience (Preferred)Strong Communication SkillsDUTIES:Must be professional, courteous, hard-working toward all patients and staff.Prepare patient rooms for...

  • Medical Assistant

    4 days ago


    Frederick, United States Specialist Office Full time

    Job DescriptionJob DescriptionMedical Assistant Frederick, MarylandMUST:Certified or Registered Medical Assistant1 Year CMA or RMA Experience (Preferred)EMR Experience (Preferred)Prior Authorization Experience (Preferred)Strong Communication SkillsDUTIES:Must be professional, courteous, hard-working toward all patients and staff.Prepare patient rooms for...

  • Exercise Specialist

    4 weeks ago


    Frederick, United States Frederick Health Full time

    The Exercise Specialist supervises, teaches and monitors adult and geriatric participants’ progress in all phases of the Preventive Cardiac/Pulmonary Rehabilitation programs. Required: BS in Exercise Physiology or related field MS preferred OR RN with BLS and ACLS certification BLS and ACLS certification required Cardiac Rehab experience...


  • Frederick, United States Triumvirate Environmental Full time

    **Environmental Specialist II** Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking an **Environmental Specialist II **for our** Lab & Onsite Support Services (Lab/OSS) **team. You will support our clients by managing their hazardous waste programs & projects, utilizing state & federal regulations. This is...


  • Frederick, United States Get a Vet Staffing Full time

    Job Description CARE Veterinary Center is seeking a Board Certified Veterinary Internal Medicine Specialist or residency trained Veterinarian to join our thriving practice in the suburbs of both Washington, DC and Baltimore, MD. You will work in an exciting and fast paced environment. We seek a professional with: Board certification or residency training...


  • Frederick, United States Frederick Health Full time

    Job Summary : Serves as the advanced support resource for all users of microcomputers with a concentration on PC server and PC application management. Duties include: installing, configuring and maintaining desktop and laptop PCs and peripherals such as printers, installing and configuring application and operating system software and upgrades,...

  • Marketing Specialist

    1 month ago


    Frederick, United States Trauma Specialists of Maryland Full time

    **Seeking Marketing Specialist for Trauma Specialists and Trauma Specialists Training Institute** **Help us build the next chapter of our story.** **We are seeking a creative professional to explore their talents in the mental health industry.** As a Marketing Specialist, you will be responsible for developing and implementing marketing strategies to...


  • Frederick, Maryland, United States Frederick National Laboratory for Cancer Research Full time

    Subcontract Closeout Specialist (local hybrid remote/onsite work opportunity)Job ID: req3932Employee Type: exempt full-timeDivision: Contracts & AcquisitionsFacility: Frederick: Ft DetrickLocation: PO Box B, Frederick, MD 21702 USAThe Frederick National Laboratory is a Federally Funded Research and Development Center (FFRDC) sponsored by the National Cancer...


  • Frederick, United States Frederick County Government Full time

    “The people must know before they can act.” Ida B. Wells-Barnett, 1892 If you are driven to help people understand so they can act, this job is for you! The Office of Communications and Public Engagement needs a strong communicator to help tell the stories of Frederick County Government. Our team creates a wide range of content to fulfill our core...


  • Frederick, United States Optimal Health Care Inc Full time

    ***: The Information and Referral Specialist (I&RS) will be a part of the Marketing and Business Development (M&BD) team, working with the M&BD Director. The I&RS will work with the team to provide support and information to residents throughout Maryland. In addition, they will provide assessments and intake visits for the Case Management Division. The I&RS...


  • Frederick, United States Frederick Community College Full time

    **Position Summary** **Global Ends Policy Statement of Desired Outcomes** - Frederick Community College exists to provide all Frederick County residents and others who choose to enroll at the College, with the education, workforce preparation, skills, abilities, and personal growth necessary to succeed in an increasingly interconnected world, at a cost that...


  • Frederick, United States ACL Digital Full time

    Job Title: Cell Therapy Specialist I*Location: Fredrick Maryland21704Duration: 12 Months contract Description:Note: For the first 7 weeks of the assignment, all contractors are required to work Mon-Fri (0830-1700) to complete New Hire Orientation and Manufacturing On-boarding Technical Training. After the 7 weeks, the contractor is deployed onto their agreed...


  • Frederick, United States ACL Digital Full time

    Job Title: Cell Therapy Specialist I*Location: Fredrick Maryland21704Duration: 12 Months contract Description:Note: For the first 7 weeks of the assignment, all contractors are required to work Mon-Fri (0830-1700) to complete New Hire Orientation and Manufacturing On-boarding Technical Training. After the 7 weeks, the contractor is deployed onto their agreed...


  • Frederick, United States Precisionscientia Full time

    Precision for Medicine is the first global, precision-medicine, biomarker-driven contract and clinical research organization, with expertise in today’s most advanced techniques for deeply interrogating samples to better understand patient biology. Our translational solutions begin with biospecimens, through a spectrum of laboratory services from biomarker...

  • Payroll Specialist

    4 days ago


    Frederick, United States LandCare Full time

    Position Summary The Payroll Specialist is responsible for all payroll-related tasks, including processing of LandCare’s multi-state weekly and biweekly payrolls, for a total of approximately 2800 employees that fluctuates depending on season. This position will support a set of branches within a region to lend direct functional guidance to our branch...

  • Payroll Specialist

    3 weeks ago


    Frederick, United States LandCare Full time

    Position Summary The Payroll Specialist is responsible for all payroll-related tasks, including processing of LandCare's multi-state weekly and biweekly payrolls, for a total of approximately 2800 employees that fluctuates depending on season. This position will support a set of branches within a region to lend direct functional guidance to our branch...


  • Frederick, United States Monro Muffler Brake Full time

    Monro Muffler/Brake Guest Care Specialist Frederick , Maryland Apply Now Mr Tire is a leader in the automotive maintenance and repair services industry. We are the country’s top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first--selling them only what they need and...

  • Behavior Specialist

    6 days ago


    Frederick, United States Brook Lane, Inc. Full time

    Behavior SpecialistBrook Lane Health ServicesLaurel Hall School in Frederick, MDLooking for a rewarding Monday through Friday position assisting students in special education? Brook Lane Health Services is hiring Behavior Specialists for our Laurel Hall School in Frederick, MD. Brook Lane is a leading provider of mental health treatment and education in the...

  • Behavior Specialist

    5 days ago


    Frederick, United States Brook Lane Inc Full time

    Job DescriptionJob DescriptionBehavior SpecialistBrook Lane Health ServicesLaurel Hall School in Frederick, MDLooking for a rewarding Monday through Friday position assisting students in special education? Brook Lane Health Services is hiring Behavior Specialists for our Laurel Hall School in Frederick, MD. Brook Lane is a leading provider of mental health...