Director of People Operations

3 weeks ago

Richmond, United States Making Waves Academy Full time

**Title**: Director of People Operations

**Division**: Making Waves Academy (Central Office) - On-site

**Reports to**: Chief Operating Officer (COO)

**Status**: Full-time, Exempt (Year-Round)

**Supervises**: Human Resources Manager, Recruitment Manager, and other contractors (as needed)

**Salary Range**: $130,000-140,000 + $12,000 Temporary Cost of Living Allowance and MWA Benefits

**Position Summary**

The role of the **_Director of People Operations _**is responsible for developing and implementing strategies to attract, develop, engage, and retain top talent at Making Waves Academy (MWA). MWA is a mid-size organization with 150-200 employees (approx. 160 full-time). This position will be responsible for strategic leadership and operational management in the areas of talent acquisition and human resources. The Director of People works with executive and senior leadership to constantly improve MWA’s talent and employee management strategy. Through the use of data/metrics/analytics, the Director focuses on creating a culture of efficiency and excellence across the whole organization. They accomplish this by assessing the current systems for hiring, performance management, employee recognition, total compensation, and employee relations. Specifically, the Director of People is responsible for:

- Managing the employee journey from recruitment to offboarding
- Developing a people strategy and employee journey mapping
- Maximize the potential and effectiveness of employees, resulting in higher productivity, improved performance, and greater retention within the organization
- Updating/refining HR & Talent systems
- Analyzing data and progress and progress monitoring on established HR & Talent metrics and goals
- Helping to achieve the wider goals of the organization
- Managing position control initiatives and processes

**Primary Responsibilities**

Leadership and Supervision
- Be the leader and face of MWA talent recruiting and human resources, modeling organizationally-aligned and compliant actions and behaviors; work with leaders across MWA to make sure they feel supported, knowledgeable, and trained to carry out similar leadership for their respective areas.
- Develops and monitors fidelity to People Operations planning calendar to ensure timely execution of initiatives and tasks throughout the school year, coordinating and delegating to responsible partners to meet organizational objectives.
- Establish and oversee key performance indicators (KPIs) and metrics of the following areas to gauge effectiveness, foster ongoing learning, drive iterative improvements in processes, and analyze trends for developing strategies that support school-wide objectives:

- recruitment
- onboarding
- policy compliance & safety regulation
- total compensation
- benefits
- performance management
- employee engagement
- Collaborate closely with Executive and Senior Leaders to align employee engagement strategies and culture and climate initiatives with the school’s objectives and vision.

Strategic Hiring and Talent Development
- Collaborate with the Recruitment Manager to lead initiatives aimed at enhancing MWA’s employer brand.
- Develop and execute a long term cultivation plan to fill anticipated teaching vacancies well in advance of the academic year.
- Design and implement comprehensive programming tailored to identify, support, evaluate, develop, and retain high-performing employees, emphasizing succession planning and talent pipeline development.
- Evaluate and refine the organization’s Total Compensation approach In partnership with the Chief Operating Officer and Chief Financial Officer to ensure MWA’s compensation model is competitive and in alignment with the overall fiscal goals.

Compliance, Employee Relations and Risk Management
- Oversee and refine complaint processes, procedures and practices for management of compliance requirements, employee relations and risk mitigation.
- Evaluate risk as it relates to employee matters and provides courses of action based on the risk level to the Chief Operating Officer and Chief Executive Officer.
- Oversee and refines existing processes for monitoring compliance requirements as it relates to employee policies. Examples include: credentialing, state reporting, EEO, Cal/OSHA, etc.
- Routinely and consistently monitor data related to culture and climate in the workplace and partner with supervisors to address trends of concern.

**Additional Responsibilities and Expectations**

Mission Alignment
- Demonstrate knowledge of and support Making Waves Academy’s mission, core values, standards, competencies, and code of conduct outlined in the Employee Handbook.
- Participate in the school community - attending school competitions, performances, assemblies, and extracurricular activities.

Other
- Perform additional duties as assigned.

**Work Environment**
- This job operates in a professional office environment. This role routinely uses standard office equipme

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