Sporting Goods Team Lead

2 weeks ago

West Bend, United States Fleet Farm Full time

Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? Do you enjoy the outdoors and get excited talking about hunting or fishing? If so, this is the perfect role for you

The Sporting Goods Team Lead is responsible for providing an exceptional customer experience through trip assurance, visual merchandising, and excellent product knowledge.

Job duties:

- Train, develop, and lead Team Members within assigned zone.
- Responsible for assigning, prioritizing, and executing daily merchandising needs.
- Responsible for in-aisle customer service and experience.
- Responsible to ensure proper facing of products and general recovery of zone.
- Responsible for the consistent execution of price changes and marketing seets.
- Coordinate with the Resets and Project Coordinator for all floor merchandising resets and off shelf changes.
- Read and implement planograms based on established deadlines.
- Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Job Requirements:

- High School Diploma or GED preferred.
- Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
- Team Members who handle or sell firearms must be 18 years of age or older, be able to possess a firearm under the Gun Control Act 18 USC 922(g), pass a background check, be trained on firearms sales and safety, and must comply with all applicable state, federal, and local laws and regulations with respect to the sale, storage, and safe handling of firearms.
- 1-3 years of previous related retail or leadership experience preferred.
- Proven ability to lead, coach, and build relationships in a face paced environment.
- Must be able to direct and motivate a diverse population that includes full-time and part-time team members.
- Demonstrated ability to act decisively and implement solutions.
- Demonstrated ability to multi-task and respond flexibly in a quick changing environment.

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