Desktop Support

3 weeks ago


Hanover, United States Pyramid Full time

**- Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.**
**- Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.**
**- Instructs customers in the operation and maintenance of systems/equipment.**
**- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.**
**- Acts as a liaison with customers on administrative and technical matters for assigned projects.**

**Job Types**: Full-time, Contract, Temporary, Temp-to-hire

Schedule:

- 8 hour shift
- Morning shift

**Experience**:

- Desktop support: 2 years (preferred)
- iOS: 1 year (preferred)
- Windows: 1 year (preferred)

Work Location: In person



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