Digital Concierge
3 months ago
Practice Metrix is a leading innovator in the digital dental industry, dedicated to providing top-notch services and solutions to dental practices worldwide. We are seeking a motivated and tech-savvy Digital Concierge to join our dynamic team. If you are passionate about digital dentistry and eager to grow your skills, this opportunity is for you
**Key Responsibilities**:
- **Training**:
- Complete a comprehensive 3-4 week training program covering VSP, Scanning, Photogrammetry, and other essential courses at Malwal.
- **Scanning & Photogrammetry**:
- Perform scanning and photogrammetry tasks as required to support dental practices.
- **Referral Support/Chair Side/Planning Assistance**:
- Provide support with referrals, chairside assistance, and planning to ensure seamless operations.
- **Project Management & Client Training**:
- Train as needed to support project management.
- Conduct onsite client training and be available for up to 5 onsite trips per year.
- **Study Clubs**:
- Attend and actively participate in 10-12 study clubs annually to stay updated with the latest industry trends and practices.
- **Educational Roles**:
- Teach ITC Boot Camp, Full Arch, and Digital Concierge courses to empower other dental professionals.
- **Patient Case Presentation**:
- Learn and assist in patient case presentations to enhance patient understanding and satisfaction.
- **Marketing Support**:
- Provide marketing support for dental practices to boost their visibility and growth.
**Qualifications**:
- Strong interest and/or background in digital dentistry and technology.
- Excellent communication and interpersonal skills.
- Willingness to travel for onsite client training (up to 5 times per year).
- Ability to learn quickly and adapt to new technologies.
- Experience in marketing and patient case presentations is a plus.
- Teaching experience or a desire to teach and share knowledge with peers.
**Benefits**:
- Comprehensive training program to enhance your skills.
- Opportunities for career growth and professional development.
- Collaborative and innovative work environment.
- Competitive salary and benefits package.
- Travel opportunities and the chance to network with industry professionals.
Pay: From $70,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Evenings as needed
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
Ability to Relocate:
- Plymouth Meeting, PA 19462: Relocate before starting work (required)
Work Location: In person