Assistant Parts Manager

1 week ago

Rockford, United States JX Truck Center Full time

Under the direction of the Parts Manager, the Assistant Parts Manager will direct and coordinate counter and outside sales, shipping and receiving, selling and distributing truck parts to customers at required levels of profitability.

**Shift**: 8:00 a.m. - 5:30 p.m.

**Pay**: $56,000 to $75,000/year (depending on experience)

**Essential Duties and Responsibilities for the Assistant Parts Manager**:

- **Deliver exceptional customer service for our retail parts business.**
- Greet customers and assist in parts selection.
- Answer questions, provide price quotes, inform of companion part requirements and specials in-person and over the phone.
- Keep customers informed on status of special order and back-order parts.
- Receive, locate, bill and fulfill orders.
- Handle customer returns.
- **Process Management**
- Manage inventory levels to achieve target turns while minimizing stockouts and lost sales.
- Relieve the inventory of slow and non-moving stock
- Create sales opportunities in parts department.
- Oversee parts warranty procedures.
- Assist with reviewing part costs and controlling retail pricing of parts with guidance from the SBU.
- **Personnel Management**
- Work with Parts Manager and Human Resources to assist in the selection, hiring, training and development of employees.
- Provide training and guidance for various Parts Department functions, as necessary.
- Direct and mentor employees and ensure all duties are completed.
- Other duties as assigned.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

**Minimum Qualifications**:

- High School Diploma required.
- Two (2) years work experience in a heavy duty truck parts department preferred.
- Valid Driver’s License required.
- Ability to work effectively with peers to implement business process changes.
- Proficient skills with employee development and supervision skills, and inventory management.
- Experienced with basic software programs.

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

**Experience**: Preferred
- 2 year(s): parts department supervision

**Education**: Preferred
- Technical/other training or better in Diesel Technology
- High School or GED or better in General

**Skills**: Preferred
- Phone Skills
- Computer Skills
- Communication Skills
- Ability to lift 75 lbs

**Behaviors**: Preferred
- Team Player: Works well as a member of a group

**Motivations**: Preferred
- Self-Starter: Inspired to perform without outside help

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