Cell Phone Repair Technician

3 weeks ago

Houston, United States MacN'Droid Full time

**About us**

MacN'Droid is a small business in Houston, TX. We are professional, agile, professional and our goal is to Our Mission: At MacN'Droid, our mission is to empower individuals and businesses by providing reliable, efficient, and cost-effective repair services for a wide range of electronic devices. We aim to be the trusted partner for all technology repair needs, offering timely solutions and exceptional customer service to ensure a seamless experience for our clients..

Our work environment includes:

- Modern office setting
- Relaxed atmosphere
- Lively atmosphere

**Job Overview**:
**Responsibilities**:

- Diagnose hardware and software issues on a variety of cell phone models.
- Perform repairs on cell phones, including screen replacements, battery replacements, charging port repairs, and other hardware repairs as necessary.
- Troubleshoot software problems, including operating system issues, app malfunctions, and software conflicts.
- Utilize specialized tools and equipment to disassemble, repair, and reassemble cell phones.
- Test repaired devices to ensure proper functionality and performance.
- Keep accurate records of repairs, including parts used and services performed.
- Provide exceptional customer service by addressing customer inquiries, providing repair estimates, and offering guidance on device maintenance and care.
- Stay updated on the latest cell phone models, technologies, and repair techniques.
- Maintain a clean and organized work environment, including the repair area and tools.

**Requirements**:

- High school diploma or equivalent.
- Proven experience repairing cell phones, preferably in a professional repair environment.
- Strong technical aptitude and familiarity with cell phone hardware and software.
- Proficiency in using repair tools and equipment, including soldering irons, heat guns, and precision screwdrivers.
- Excellent problem-solving skills and the ability to diagnose and troubleshoot complex issues.
- Exceptional attention to detail and the ability to work meticulously to ensure quality repairs.
- Effective communication skills, both verbal and written, with the ability to explain technical concepts to non-technical customers.
- Ability to work independently and efficiently in a fast-paced environment.
- Willingness to learn and adapt to new technologies and repair techniques.
- Strong commitment to customer satisfaction and providing high-quality service.
- Must be able to speak Spanish

**Preferred Qualifications**:

- Certification in cell phone repair or related field.
- Previous experience working with a variety of cell phone brands and models.
- Familiarity with mobile operating systems, including iOS and Android.
- Experience with microsoldering and board-level repairs.
- Additional certifications or training in electronics repair or technology-related fields.
- While not required, proficiency in repairing iPads, laptops, and game consoles would be considered a significant asset and a strong bonus.

Pay: $15.00 - $16.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Employee discount
- Paid time off

Schedule:

- 10 hour shift

Supplemental pay types:

- Commission pay
- Tips

Ability to Relocate:

- Houston, TX 77084: Relocate before starting work (required)

Work Location: In person

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