Rooms Controller

3 weeks ago

Washington, United States Marriott International, Inc Full time

**Job Number** 24089928

**Job Category** Rooms & Guest Services Operations

**Location** The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Rooms Controller

    2 weeks ago

    Washington, United States Omni Hotels & Resorts Full time

    **Location**: **Shoreham Hotel** Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls. Associates can enjoy and be rewarded...

  • Control Room Operator

    1 month ago

    Washington, United States nTech Workforce Full time

    Terms of EmploymentW2 Contract, 6 Months (Permanent Conversion Possible) This individual will be required to work rotating 12-hour shifts (5am-5pm or 5pm-5am), including shift work at night and during weekends and holidays. The current schedule is 4 days on - 4 days off / 8 weeks on day shift and then 8 weeks on the night shift (rotation) - 24/7 operations,...

  • Control Room Operator

    1 month ago

    Washington, United States nTech Workforce Full time

    Terms of EmploymentW2 Contract, 6 Months (Permanent Conversion Possible) This individual will be required to work rotating 12-hour shifts (5am-5pm or 5pm-5am), including shift work at night and during weekends and holidays. The current schedule is 4 days on - 4 days off / 8 weeks on day shift and then 8 weeks on the night shift (rotation) - 24/7 operations,...

  • Control Room Operator

    1 month ago

    Washington, United States nTech Workforce Full time

    Terms of EmploymentW2 Contract, 6 Months (Permanent Conversion Possible) This individual will be required to work rotating 12-hour shifts (5am-5pm or 5pm-5am), including shift work at night and during weekends and holidays. The current schedule is 4 days on - 4 days off / 8 weeks on day shift and then 8 weeks on the night shift (rotation) - 24/7 operations,...

  • Control Room Operator

    2 weeks ago

    Washington, United States nTech Workforce Full time

    Terms of EmploymentW2 Contract, 6 Months (Permanent Conversion Possible) This individual will be required to work rotating 12-hour shifts (5am-5pm or 5pm-5am), including shift work at night and during weekends and holidays. The current schedule is 4 days on - 4 days off / 8 weeks on day shift and then 8 weeks on the night shift (rotation) - 24/7 operations,...

  • Control Room Operator

    2 weeks ago

    Washington, United States nTech Workforce Full time

    Terms of EmploymentW2 Contract, 6 Months (Permanent Conversion Possible) This individual will be required to work rotating 12-hour shifts (5am-5pm or 5pm-5am), including shift work at night and during weekends and holidays. The current schedule is 4 days on - 4 days off / 8 weeks on day shift and then 8 weeks on the night shift (rotation) - 24/7 operations,...

  • Control Room Operator

    2 weeks ago

    Washington, United States Constellation Energy Full time

    At Constellation, a freshly independent and soon-to-be Fortune 200 company, we're providing the energy and services to transform our future. Combining next generation technologies and product offerings with the country's lowest carbon generating fleet, our company is purpose-built to meet the challenges of the climate crisis. Constellation has been the...

  • Rooms Controller

    3 weeks ago

    Washington, United States The Mayflower Hotel, Autograph Collection Full time

    Job Number 24089928Job Category Rooms & Guest Services OperationsLocation The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAssign room according to guest request and preferences whenever...

  • Rooms Controller

    2 months ago

    Washington, United States Marriott International Inc Full time

    Job Number 24060128 Job Category Rooms & Guest Services Operations Location The St. Regis Washington D.C., 923 16th and K St NW, Washington, District of Columbia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assign room according to guest request and preferences whenever...

  • Rooms Controller

    3 weeks ago

    Washington, United States Marriott International Inc Full time

    Job Number 24089928 Job Category Rooms & Guest Services Operations Location The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assign room according to guest request and preferences...

  • Rooms Controller

    5 days ago

    Washington, United States Marriott International Inc Full time

    Job Number 24089928 Job Category Rooms & Guest Services Operations Location The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assign room according to guest request and preferences...

  • Rooms Controller

    2 weeks ago

    Washington, Washington, D.C., United States The Mayflower Hotel, Autograph Collection Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAssign room according to guest request and preferences whenever...

  • Rooms Controller

    3 weeks ago

    Washington, Washington, D.C., United States The Mayflower Hotel, Autograph Collection Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAssign room according to guest request and preferences whenever...

  • Control Room Operator Leader

    4 weeks ago

    Washington, Washington, D.C., United States Legislative Branch Full time

    Summary This position is located in the Architect of the Capitol (AOC); Director, Utilities and Power Plant Operations; Rotating Operations Branch A, B, C or D. The selectee is a Control Room Operator Leader assigned to an operations shift. The workforce includes three Power Plant Operators/Operator Helpers and a High Voltage Electrician. The work directed...

  • Control Desk Coordinator

    3 weeks ago

    Washington, United States HH MedStar Health Inc Full time

    Control Desk Coordinator (RN) ORGeneral Summary of Position Works with Patient Care Managers, Business Manager, Scheduling Supervisor, Physicians, Anesthesiology staff, and other ancillary departments and staff to plan, organize, direct, and control the daily activities involved in the effective and efficient management of the OR schedule while providing...

  • Control Desk Coordinator

    2 weeks ago

    Washington, United States HH MedStar Health Inc Full time

    Control Desk Coordinator (RN) ORGeneral Summary of Position Works with Patient Care Managers, Business Manager, Scheduling Supervisor, Physicians, Anesthesiology staff, and other ancillary departments and staff to plan, organize, direct, and control the daily activities involved in the effective and efficient management of the OR schedule while providing...

  • Control Desk Coordinator- Main Operating Room- Washington Hospital Center

    3 weeks ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    Works with Patient Care Managers, Business Manager, Scheduling Supervisor, Physicians, Anesthesiology staff, and other ancillary departments and staff to plan, organize, direct, and control the daily activities involved in the effective and efficient management of the OR schedule while providing continuous and high-quality service for the perioperative...

  • Control Desk Coordinator- Main Operating Room- Washington Hospital Center

    2 weeks ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    Works with Patient Care Managers, Business Manager, Scheduling Supervisor, Physicians, Anesthesiology staff, and other ancillary departments and staff to plan, organize, direct, and control the daily activities involved in the effective and efficient management of the OR schedule while providing continuous and high-quality service for the perioperative...

  • Control Desk Coordinator

    3 weeks ago

    Washington DC, United States HH MedStar Health Inc Full time

    Control Desk Coordinator (RN) OR General Summary of Position Works with Patient Care Managers, Business Manager, Scheduling Supervisor, Physicians, Anesthesiology staff, and other ancillary departments and staff to plan, organize, direct, and control the daily activities involved in the effective and efficient management of the OR schedule while providing...

  • Control Room Operator Leader

    5 days ago

    Washington, United States US Architect of the Capitol Full time

    **Duties**: **The selectee of this position is considered “Emergency Essential Employees” and will be required to work in emergency situations and in inclement weather conditions.** **Tour of duty may include holidays, weekends and rotating shifts on a regular and recurring basis.** The Capitol Power Plant (CPP) operates around the clock to provide...