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General Manager

2 months ago

Glendale, United States Escape the Room Full time

Escape the Room is America's premier escape room company. Established in 2013 in New York City, it has grown to over 24 locations from coast to coast. Escape the Room is looking for a full-time Manager to join our team. We are one of Glendale's most exciting attractions.

What we're looking for:
Responsibilities;
- Routine maintenance of props, sets, and public spaces.
- Maintaining an engaging, organized, efficient, and professional work environment.
- Directing staff and managing a wide variety of projects.
- Monitoring and responding to customer questions and feedback in a prompt and courteous manner.
- Training, supervising, appraising, and coordinating staff.
- Tracking data and maintaining the highest level of quality standards.
- Professionally interfacing with building staff.

Qualifications;
- Experience with set design, general maintenance, and electronics troubleshooting and repair.
- Ability to clearly and regularly communicate and resolve issues as they arise.
- Experience in theater and/or hospitality environments a plus.
- Familiarity with CRM systems
- Excellent communication skills, internally as well as with customers
- Ability to travel as needed

Applications without a cover letter will not be considered.

**Job Types**: Full-time

Pay: $66,600.00 per year

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Evening shift
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- Hospitality Experience: 1 year (preferred)

Work Location: In person

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