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Armenian Interpreter, Emergency Department, Per
3 months ago
Nestled between Burbank and Pasadena, Adventist Health Glendale is one of the area's leading healthcare providers. We are comprised of a 515-bed hospital, two urgent cares, home care services, comprehensive cardiology care and a vast scope of services located in the San Fernando Valley. We are committed to the development and empowerment of our nurses and have received Magnet designation from the American Nurses Credentialing Center. Glendale is known for its urban living, with easy access to dining, entertainment, shopping, amusement parks and outdoor recreation. Adventist Health Glendale is proud to be part of the thriving, diverse community since 1905.
Job Summary:
Interprets and facilitates communication between patients with limited English proficiency and their physicians, nurses, lab technicians and other healthcare providers. Provides support for cultural differences for patient to ensure understanding of plan of care during visit and post discharge.
Job Requirements:
Education and Work Experience:
- High School Education/GED or equivalent: Preferred
- Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
- Education in target language, translation, interpretation or related fields: Preferred
- Previous healthcare experience: Preferred
Licenses/Certifications:
- Medical interpreter certificate : Preferred in CA and HI
- Basic Life Support (BLS OR HS-BLS OR RQIBLS) certification: Preferred
Essential Functions:
- Translates documented or interprets orally communicated medical terminology and basic health care information between patients with limited English proficiency, providers and associates in target language. Interprets patient's response back to the professional, using proper medical terminology.
- Interprets such information as the reason for a medical visit, past medical history and family medical history, as well as explaining medical and surgical procedures, giving medical instructions, providing drug information, explaining discharge instructions and scheduling follow-up appointments to ensure optimal experience and outcome. Works with both provider and patient/family with questions about follow up to make sure patient will be compliant.
- Provides emotional support and comfort to the patient as they are personally escorted through the process of care.
- Effectively, accurately and impartially communicates directly with individuals with limited English proficiency in their primary language. Communication includes any necessary specialized vocabulary, terminology and phraseology related to care provided.
- Maintains patient confidentiality at all times. Adheres to all standards, policies and procedures.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
