Supplier Services Analyst

2 weeks ago

Wayne, United States IQVIA Full time

Join the Supplier Services Department and help us execute the data acquisition strategy with our data supplier partners. **The Supplier Service organization** is responsible for ensuring access to** RX and sales data **to support our **retailers and wholesalers** as it relates to **data in the pharmaceutical and medical supply chain.**

Responsible for remaining current on associated data (e.g., issues, changes, and enhancements) and acts as a key representative for Supplier Services across the company in related Stakeholder meetings. Disseminates applicable information to the department.

**Essential Functions**
- Delivers on time high quality high value information services to the client facing account teams and their customers.
- Performs routine mathematical data analysis to develop customer specific solutions to unique business challenges faced by our data supplier partners.
- Validates databases and deliverable for data accuracy. Identify and resolve any anomalies.
- Gathers requirements, develops custom deliverable, fulfills report requests, and responds to customer questions under mínimal supervision.
- Assist on the departments Helpdesk, and serve as an escalation point for resolving issues, exceptions, and complex queries.
- Ensures that deliverables meet customer specifications including timeliness and quality.
- Ability to learn new tools and processes.
- Train, guide, and answers questions from less experienced colleagues.
- Maintain knowledge of current events and developments within the pharmaceutical marketplace, emphasizing issues concerning Retailers, Mail Service, Pharmacy Benefit Managers and Wholesalers.

**Qualifications**:

- Bachelor's Degree required.
- 3+ years related experience (business analysis, customer service) required.
- Willing to work **hybrid schedule** from King of Prussia, PA office (2-4 days per month).
- Demonstrated problem solving, analytical and customer service skills.
- Experience with MS Office products (Excel, Word, PowerPoint) required.
- Experience working within the **healthcare industry** is highly preferred.
- Experience with IQVIA data/products **AND**/**OR**, experience with **business intelligence tools** (E.g, Business Objects Web Intelligence (WEBI), **required.**:

- Knowledge of current events and developments within the **pharmaceutical marketplace**.

The potential base pay range for this role, when annualized, is $74,700.00 - $112,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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