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Patient Service Representative

3 months ago


Beverly Hills, United States alphapro technology, a.p.r., inc. Full time

**Location: 8635 W. 3rd Street, Los Angeles, CA**
**Schedule: 0800-1700**

**In-person interviews**

Required Qualifications:

- Experience with medical insurance, referral processes, and benefit plans
- 1 year of recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions

Preferred Qualifications:

- 2+ years’ recent experience working as a Patient Service Representative
- Experience with CS-Link/Epic
- Understanding of medical terminology

Job Duties:

- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains polices, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
- COVID-19 Vaccine (Facility Guideline):Required

**Job Types**: Full-time, Part-time

Pay: $19.30 - $22.00 per hour

**Experience**:

- Patient service representative: 3 years (preferred)
- Outpatient: 2 years (preferred)
- medical terminology: 2 years (preferred)

Work Location: On the road