Commercial Operations Specialist

1 week ago

Leesburg, United States Stryker Corporation Full time

**Why join Stryker?**

The Commercial Operations Specialist will operate within the Commercial Operations Organization to ensure manageability of the operations planning process at the Regional and Sales Agent levels. The specialist will facilitate the gathering and aggregating of inventory levels, collaborative demand forecasting, demand and supply planning, the development of forecasts and logístical plans, and capital analysis. Commercial Operations Specialists will be responsible for maximizing Field inventory logistics, field utilization and Distributor product availability.

**Who we want**:

- ** Detail-oriented process improvers. **Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.
- ** Collaborative partners. **People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
- ** Dedicated achievers.** People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

**What you will do**:

- Act as primary liaison between field sales force and Internal Operations to define inventory needs for new and existing distribution opportunities and work with Sales Managers to Optimize Field Instrument and Implant configurations. Gather required raw data for forecasting, planning and logístical management of complete inventory needs for assigned region
- Drive demand generation process for new and existing distribution opportunities and co-ordinate with internal teams to ensure inventory needs for new opportunities are filled in a timely fashion
- Develop and distribute inventory scorecards and metrics to track inventory efficiency and performance at revenue center level. Partner with Regional Sales leaders to create utilization efficiencies, derive trends and assist in getting better ROI for total regional inventory
- Measure and report field inventory investment and productivity levels on a monthly basis. Determine, maintain and monitor max inventory quantities for each territory / inventory location. Develop and execute plans by product line to realign inventory based on monthly metrics
- Determine hospital/Sales Agent Inventory needs based on field inventory productivity at the hospital level and help coordinate execution of hospital consignment and loaner agreements where needed
- Support strategy for Field audit activities to ensure accuracy of consigned inventories and define goals for the team before each audit is performed
- Coordinate product movement within agency/Sales Agent/branch office network. Assist with inventory loan program. Coordinates assigned non-routine Field inventory projects.
- Assist with day to day logístical activities required to ensure product is available to meet customer demand and maintain operational effectiveness
- Appropriately manages slow moving, excess and expired inventory within agency network
- Assist in new product launch plans to maximize sales performance and coordinate the corresponding return of old inventory if applicable

**Education & special trainings**:

- Bachelor’s degree preferred; high school diploma required
- 2 years minimum relevant experience required (with Bachelor's degree); 8 years minimum relevant experience in lieu of Bachelor's degree
- Proficient knowledge of ERP and CRM Systems
- JD Edwards, Salesforce experience or similar system
- Proficient in using MS Excel (Power BI preferred)
- Orthopedic or medical device experience preferred
- Strong knowledge of hospital inventory policies
- Proven ability to manage projects effectively from design through completion

$58,700- $118,600** **salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

**About Stryker**:
**Our benefits**:

- 12 paid holidays annually
- Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
- Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

**About Stryker**

**Know someone at Stryker?**

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.

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