Jump Guard Sharpstown

JUMP GUARD

Jump Guards maintain safety for customers by overseeing the entire area and enforcing facility policies. Jump Guards must always be aware of their surroundings to ensure a high level of customer service. This manual explains what is expected from Jump Guards and details the daily operational tasks.

MAJOR TASKS
- Supervise the activity on all the courts and attractions at any given time.
- Identify possible dangerous situations and react accordingly to eliminate danger and potential injuries.
- Clean and maintain the facility.
- May be cross trained to work the front counter.
- Other duties as assigned

DUTIES & EXPECTATIONS
- Always pay attention to the jumpers in designated area or court.
- If customers goes into a court or an attraction that is unattended, you must follow and monitor them.
- Do not be distracted by other employees. Jump guards should never be in the front to distract the POS staff.
- Jump Guards must spread out to monitor the court area.
- Always ensure customer safety by coaching customers on court rules.
- Please refer to the Court Rules Page for all the details.
- If an injury occurs, follow the procedure in HANDLING A CUSTOMER’S INJURIES section.
- Referee Dodgeball games and adhere to, and enforce, the Dodgeball Court rules.
- Please refer to the Dodgeball Court Rules in the Court Rules section.
- Jumps Guards must use a whistle when refereeing.
- Operate premium attractions such as the sky ride and ropes course.
- Complete and log tasks on cleaning checklist for each shift (i.e. opening or closing).

**Job Types**: Full-time, Part-time

Pay: From $8.00 per hour

Schedule:

- Holidays
- Weekends as needed

Work Location: In person