Head Clerk

City of Lowell

Job Posting

Assessor’s

Head Clerk

Job Title: Head Clerk (2000-21, J#6812, 3768)

Department: Assessor’s

Reports To: Assessor; other designated personnel

Union: AFSCME 1705

**Salary**: $27.0350 (min) to $31.2873 (max) per hour; 35 hours per week

FLSA Status: Non-exempt

SUMMARY

Performs a variety of clerical duties requiring a high degree of decision making and complete knowledge of the function of the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Interprets policies, rules and regulations of the department.

Receives requests, instructions or information. Investigates records, files and other information sources to obtain necessary information.

Complies lists of data or information. Classifies information according to office procedures. Transfers or posts information to records.

Writes, types, or enters information into computer to prepare correspondence, bills, statements, receipts, checks, or other documents, copying information from one record to another.

Sends, routes, and relays forms, materials and information; maintains files; retrieves information or data from files; files information; processes forms; checks forms for accuracy and completeness; types forms, memos, letters and other material.

Proofreads records or forms. Counts, weighs, or measures material. Sorts and files records. Addresses envelopes or packages; Stuffs envelopes by hand or with envelope stuffing machine; Answers telephone, places telephone calls; conveys messages, and runs errands.

Gives information to the public in person and over the phone; Performs related work as required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Must have at least three years of full-time or equivalent part-time office experience.

Ability to read, analyze, and interpret general business periodicals, professional journals,

technical procedures, or governmental regulations. Ability to write reports, business

correspondence, and procedure manuals. Ability to effectively present information and respond

to questions from groups of managers, clients, customers, and the general public.

Substitution: A diploma for completion of a two-year, full-time program in a recognized nondegree

granting business or secretarial school above the high school level may be substituted for

a maximum of two years of the required experience.

office practices and procedures including office record keeping; knowledge of spelling; ability to

supervise, plan and assign work to others; ability to deal tactfully with public; ability to work

accurately with names, numbers, codes and/or symbols; ability to file material in accordance

with standard filing procedures; ability to maintain records.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,

common fractions, and decimals.

REASONING ABILITY

or diagram form. Ability to deal with problems involving several concrete variables in

standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to

finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk;
reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift

and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision

abilities required by this job include close vision, distance vision, and depth perception.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock (electrical outlets). The noise level in the work environment is usually moderate.

The City of Lowell is a smoke and drug free employer and requires a physical with drug screen and CORI, post offer.

The City is committed to encouraging diversity and inclusion through equitable opportunities for all community members. The aim is for our workforce, including contractors, to be truly representative of all sections of society and our community, and for each t