CRMa Administrator

Arcadia New England Home Care is recruiting an experienced Certified Residential Medication Aide (CRMA) to join our clinical nursing department as an administrative assistant. This position will support the clinical nurse supervisor in all nursing administrative and operations activities in the office, including:

- Managing new referrals, including communication with clients, case managers, MD offices, and admission RNs, tracking and filing paperwork, and data entry.
- Managing Provider/MD orders and communication and follow-up with Provider/MD offices, as needed.
- Scheduling RN field staff, including managing call outs and coverage, and assisting RN field staff with scheduling.
- Supporting RN field staff hiring and orientations.
- Tracking RN recerts.
- Communication with contract vendors regarding referrals and scheduling.
- Quality Assurance, including monitoring the EMR system for QA reports such as med reconciliation and reviews, med interactions, etc. and escalation to RN clinical supervisor as needed.
- Management of RN computer equipment with IT department.
- EMR system maintenance including Electronic Visit Verification requirements and scanning and uploading patient and employee file paperwork.
- Filing, faxing and taking phone calls as needed.

You will be joining a well-established home health company with operations in Maine, Massachusetts and New Hampshire for over 20 years. The position is a great opportunity to get in on the ground floor and grow your home health career, as well as increase earnings potential.

We offer every full-time administrative staff:

- Competitive salary with annual bonus (pay depends on experience)
- Health, Dental, Disability & Life benefits
- Office budget, equipment, and necessary resources to grow
- Personal mentorship and detailed hands-on training
- The support and resources of a large company (e.g., payroll, billing & scheduling, HR, compliance, technology)
- Active CRMA license.
- Office experience in the Home Healthcare Industry.
- Demonstrated ability to multi-task responsibilities.
- Technology skills; adept at adopting and learning new software programs.
- Passion for the home health care industry and caring for vulnerable populations.
- Interest in being part of a team.
- A growth and business mindset.
- High impact communication skills; both written and verbal.
- Highly organized with attention to detail.
- Self-starter; able to prioritize, meet tight deadlines and manage time effectively.