Retail Sales Associate

4 weeks ago

West Sacramento, United States Tollefson and Associates inc Full time

**Do you have a technical aptitude and a real passion for customer service?**

At Batteries Plus, it's all about solving problems for members of our community. People come to us with a problem and we provide the batteries, bulbs, device repairs, installation, or the expert advice necessary to take their worries away. It only takes a short while to understand what makes Batteries Plus different from other retailers in the eyes of our customers. You will engage customers, have meaningful conversations, and use your knowledge and skills to offer individualized solutions. You will be responsible for working with your store team to make people smile through problem solving. You'll be in an energetic store environment while you learn the necessary skills. A "yes we can help you with that" and smile can go a long way, and we believe our associates have the power to be the best moment in each customer's day. We know you can earn a paycheck anywhere, but not everywhere can you make a positive impact on someone's life using the knowledge, skills, and experience you'll gain while working at Batteries Plus.

**You'd make a great Batteries Plus associate if you**:

- Consider yourself a "people person"
- Have the ability to think critically and solve problems
- Are handy and love to learn new skills and new information. (You will even get to learn to fix phones)
- Can follow directions and are somewhat mechanically inclined
- Love working as a team and appreciate the chance to collaborate
- Understand how to create a great customer service experience
- Have a focus on quality and take pride in your work
- Are comfortable with responsibilities like cash-handling and store safety
- Can keep cool and calm in a fast-paced, energetic work environment
- Can maintain a clean and organized workspace
- Have excellent communications skills
- Ability to lift 50+ Pounds

Besides competitive pay, Batteries Plus Bulbs is proud to offer a comprehensive compensation and benefits package. Benefits include IRA with 3% match, Monthly Bonus Program, Health/Dental/Vision Insurance, Paid Holidays, and PTO.

Our locally owned franchise group has 8 locations with planned in the Sacramento Metropolitan Area. If you excel in providing top tier customer service and enjoy helping your community, we would love to hear from you. We also have an ongoing need in our management staff for those that want to advance in their career. No prior experience with batteries, phone repairs, or light bulbs is required as we will make the investment in your training, all you need is a passion for offering excellent service, a strong work ethic, a friendly smile, and a desire to learn and grow.

**Duties**:

- Customer Service / Sales
- Greet customers, ask questions and determine needs
- Look to provide a complete solution
- Operate technology based Point of Sale system to complete sales transactions
- In bound phone sales / service
- Install large and small batteries in various devices/vehicles
- Disassemble / reassemble phones and tablets to complete repairs
- Function as a team player
- Merchandising / Inventory
- Inventory stock maintenance and management
- Ship and or deliver to commercial accounts (if applicable)
- Maintain clean and full store appearance
- Build displays; to better market seasonal products
- Prepare store for daily opening and closing

Qualifications:

- Must be able to work 24- 40 hour work week that includes weekend availability
- Good listening and verbal communication skills
- Ability to multitask effectively and prioritize, follow up, and meet deadlines
- Ability to calculate simple math and percentages
- Strong eyesight (with or without corrective lenses) and technical aptitude required for various types of repair work we offer
- Valid driver's license with clean driving record required to use company vehicle
- Must be able to lift 50 + lbs. to eye level

/Part time

Pay: $16.50 - $20.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- 401(k)
- Flexible schedule

Application Question(s):

- Are you able to work at other locations in the Sacramento area if a needed?
- Are you looking for Full-time or Part-Time work?

**Education**:

- High school or equivalent (preferred)

Ability to Commute:

- West Sacramento, CA 95605 (required)

Work Location: In person

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