Housing Navigator

1 month ago

Staten Island, United States New Destiny Housing Corporation Full time

New Destiny’s mission is to end the cycle of domestic violence and homelessness for low-income families and individuals by developing and connecting them to safe, permanent, affordable housing and services. To achieve its mission, New Destiny builds and manages housing with on-site services; offers innovative programs that assist survivors in finding and retaining affordable housing; and works to expand access to permanent housing resources for survivors. New Destiny is the largest provider of supportive housing for domestic violence survivors in New York and is a leading advocate in the effort to obtain the resources needed to end family homelessness in New York City.
- **Duties and Responsibilities**:_

Direct Services:

- Maintain an average caseload of 20-30 participants seeking permanent housing as a result of domestic or gender-based violence.
- Conduct initial intake and meet with program participants at least monthly to discuss permanent housing options, including eligibility for various affordable housing programs.
- Maintain transparency with program participants and referring agencies through regular updates and communication.
- Work with participants to identify potential obstacles in accessing housing and develop an individualized wellness plan, including necessary referrals, to help participants overcome housing barriers
- Collaborate with Landlord Engagement staff to ensure participant-facing tasks are completed in a timely manner when a vacancy is identified through partnerships
- In coordination with Housing Stability Services staff, assist rental assistance-eligible participants in determining the type and amount of rental assistance needed to support the transition to permanent housing.
- Assist participants in navigating the placement process through move-in, including the completion of inspections, rent reasonableness determinations, and paperwork related to rental assistance. Advocate on participants’ behalf to prospective landlords, brokers, and management companies when appropriate.
- Make referrals to Housing Stability Services staff to assess supportive services needs

Partnership Management & Capacity Building
- Support the Assistant Director of Housing Access in managing incoming referrals from NYC Family Justice Center partners, the Mayor’s Office to End Domestic and Gender-Based Violence, and other city agency partners.
- Facilitate workshops and orientations alongside Housing Access colleagues to meet the needs of participants and referring partners.
- Actively network with FJC staff to ensure referring partners are familiar with client eligibility requirements

and services available to clients through New Destiny

Data Management
- Maintain data integrity by entering and updating participant information, such as assessments, case notes, and demographic data, to the database in real time.
- Independently review internal reports to determine personal progress toward annual goals.

**Qualifications**
- Requires 2-3 years of experience working in the fields of domestic violence, housing, economic empowerment or related field. Lived experience with domestic violence and/or housing insecurity will be considered equally to professional experience.
- Professional proficiency in one of the ten designated citywide languages (preferred)
- Have excellent organizational skills and close attention to detail
- Strong oral and written communication skills, responsible, flexible, a self-starter, diplomacy, and able to work independently
- Have experience in interacting with people from diverse backgrounds
- Be familiar with local and federal housing subsidies (CityFHEPS, FHEPS, Section 8, etc.)
- Must be comfortable traveling within NYC as needed to provide support to participants and program activities

**Compensation/Benefits**:
Salary for this role is **$62,000**. This is a hybrid role allowing for 2 WFH days per week. This is a full-time position with a benefits package including medical, dental, vision, short disability, PTO paid holidays and 401(k). EOE

**How to Apply**:
No Phone Calls.
- New Destiny is an equal opportunity employer committed to diversity. Survivors of domestic violence and people who have experienced housing instability are encouraged to apply._

Pay: $62,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Work Location: Hybrid remote in Staten Island, NY 10301

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