Customer Service Representative/inside Sales

4 weeks ago


Missouri City, United States R.H. Tamlyn & Son's Full time

Job title: _**Customer Service Representative / Inside Sales**_

The Customer Sales Representatives are responsible for creating / maintaining customer relationships, general sales information, product pricing, delivery coordination and more. Most often they are the customer’s first point-of-contact. Team members aggressively promote and sell all Tamlyn product lines.
- **Duties/Responsibilities**_**:

- Maintaining and growing existing customer base through prospecting sales account development, quoting and customer follow up.
- Sourcing special order items and custom flashing for our customers.
- Ensuring all customer sales orders are entered complete and accurate.
- Advising customers on inventory levels and pricing.
- Answering the phone and directing calls.
- Scheduling and answering question regarding deliveries for customers.
- Keeping constant communication with Outside Sales / Regional Sales Managers.
- Coordinating with scheduler/dispatcher, billing orders, and assisting the Outside Sales team with quotes.
- **Required Skills/Abilities**:_
- Strong verbal, written and over-the-phone communication skills.
- Excellent sales and customer service skills, with proven negotiation skills.
- Thorough understanding of company’s products and/or services, and those of immediate competitors in the surrounding market.
- Proficient with Microsoft Office Suite or related software.
- Experience using Customer Relationship Management software (CRM).
- Ability to interact with other company’s departments
- In-office position
- **Education and Experience**_**:

- Previous experience in building product sales or related field.

Pay: $14.00 - $17.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 3 years

Shift:

- 8 hour shift

Supplemental pay types:

- Quarterly bonus

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Relocate:

- Missouri City, TX 77489: Relocate before starting work (required)

Work Location: In person



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