Non-emergency Transportation Driver

2 weeks ago

Whittier, United States PPS Parking, Inc. Full time

**Job description**

**Who is PPS?**
At our company, we spend our days outside staying active. We believe that helping people matters. And we believe that a job should be more than just a paycheck -- it should be rewarding. We are PPS Parking & Transportation and we're leaders in parking and transportation services, providing partners with comprehensive parking and transportation solutions with a focus on superior guest service. Our company has grown significantly since our inception in 1983 and we're seeking caring, compassionate and dedicated service professionals to join our transportation team.

**What's Your Role?**
In this key role you will be performing on the front line of guest service and have the first and last interaction with our patients at a world class hospital. You will be joining a team that takes pride in delivering the unique guest service experience that we strive to provide upon our guests immediate arrival and departure. For the positions we're hiring for, you will be responsible transporting patients who are ambulatory, in a wheelchair, and transported by gurney.

**Are you the right fit?**
If you thrive in compassionately making a difference in the lives of others, communicate with integrity and grace while under pressure, and enjoy working within a team culture, can consistently focus on the safe operation of vehicles that transport ambulatory or wheelchair patients to/from their residents and hospital/medical facility, as well as on-campus ambulatory, wheelchair, and gurney patients, have the ability to promptly pick up and drop off patients according to a schedule and will also help patient’s board and exit the vehicle, ensure their safety, and lock in wheelchairs and other medical or mobility equipment in a secure manner, you may be a good fit

**Training and Certification**:We provide BLS Certification, Emergency Use of Medical Oxygen Certification, Passenger Assistance Safety and Sensitivity Training Certification, and Understanding our Patient and the Road training such as: Leading with Emotional Intelligence, Americans with Disabilities Act, De-escalating Stressful Situations with Patients, Defensive and Distracted Driving, HIPPA Privacy and Confidentiality, and Bloodborne Pathogens.

**Job Essential Duties and Responsibilities**
- Provide safe, on time, door to door non-emergency transportation for patients to medical appointments.
- Provide necessary assistance to patients according to the varying needs of each individual.
- Ensure the safety of our patients and extend special care to those who are frail and physically or mentally challenged by providing appropriate support.
- Push and steer large wheelchairs up and down ramps and lifts.
- Maintain knowledge of proper methods to load and unload, and secure patients.
- Safely operate wheelchair lifts and ramps, and properly secure wheelchairs through proper lock down techniques in vehicle.
- Safely operate and properly secure non-emergency gurneys through proper lock down techniques in vehicle.
- Secure mobility equipment inside vehicle.
- Communicate using a two-way radio system and phone.
- Pick up patients in response to radio or phone relayed request for service.
- Plan routes to destination and evaluate alternative for unexpected detours or emergencies.
- Exhibit safe and defensive driving skills at all times.
- Follow proper procedures when transporting patients, including but not limited to: Positioning of vehicles for loading and unloading, assistance at entries and exits, door to door and curb to curb service, wheelchair and gurney securement, wait times, return times, hands free driving, etc.
- Maintain awareness of patient and any changes in their condition that may need immediate attention.
- Demonstrate a positive, open, and supportive attitude toward patients, family members, and employees.
- Use collaborative and professional communication with internal and external team members.
- Ensure vehicle and keys are safely and securely stored at the end of each day.
- Promptly report vehicle repair needs.
- Maintain cleanliness of exterior and interior of the vehicles daily.
- Fuel up vehicles as needed.

**Education/Experience/Training**
- Previous driving experience preferred
- Must be at least 23 years of age for insurance purposes
- Must have a valid California driver’s license
- Ability to safely drive various types of vehicles, both large and small
- Must be computer literate.
- Strong oral and written communication skills.
- Thorough knowledge of traffic laws and defensive driving.
- Sensitivity and compassion for patients, the elderly, and physical and mentally disabled individuals.
- Ability to establish and maintain effective relationships with employees, supervisors and the general public.
- Ability to communicate effectively.
- Ability to work independently.
- Ability to perform under varying weather conditions.
- Ability to make independent judgments which have moderate impacts on the organization

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