Lead Medical Assistant
1 month ago
Overview:
**Location**: Winfield; Occasional travel to Lisle, Lombard, Hinsdale, and Naperville
**Hours**:40 hours weekly; Monday - Friday 8am-4:30pm
- Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work._
- Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark_
**Holistic benefits designed to help our team members flourish in all aspects of their lives, including**:
- Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
- $5,250 Tuition Reimbursement per year.
- 40 hours paid volunteer time off.
- 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
- 401(k) Match
- Profit-sharing program
**Responsibilities**:
**The Journeys and Adventures that Await**:
- Responsible for all duties included in the Medical Assistant job description.
- Takes inventory and performs ordering of supplies.
- Assists with coordinating staff meetings.
- Supervises work performed by department and may delegate work to staff members.Counsels and coaches the team by guiding, directing, motivating, and mediating conflict resolution.
- Assists with staff development, new employee orientation, and training. Monitors and ensures staff compliance with policies and procedures.
- May be responsible for performance evaluations as required by Human Resources.
- Responsible for managing the schedule, time keeping, and payroll if necessary.
- All other duties as assigned.
Qualifications:
**The Experiences You Bring**:
- Certified or Registered preferred but not necessary
- CPR Certification required
- A minimum of 2 years customer service experience preferably in the medical field
- Experienced in staff roles with a history of good performance
- Leadership skills
- Multi-tasking
- Time management
- Team work
- Medical terminology
- Ability to provide accurate and sufficient charting/messages
- Able to listen, provide direction, relay information in a professional manner that is appropriate to audience and respond to questions within scope of his/her knowledge as well as being open to constructive criticism
- Ability to work full time and flexibility to work varying hours
- Ability to travel to all locations at any given time
- Ability to work multiple positions for the specific department
- i.e. phones, scheduling of appointments, rooming, procedures
- Conveys a warm, caring and approachable demeanor
- Displays unconditional respect toward others
- Able to sense others feelings and perspectives
- Must be able to get along with others, be a team player, accept feedback from others, and be able to follow work rules
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