Director of Program Operations, Early Childhood

4 weeks ago

Port Chester, United States Family Services of Westchester Full time

Family Services of Westchester (FSW) provides mental health and social services that strengthen and support families, children and individuals at every stage of their lives. With 50 innovative programs, FSW serves 30,000 individuals annually in Westchester County, New York.

Founded in 1954, Family Services of Westchester is a private, nonprofit, non-sectarian social services agency.

FSW’s Head Start/Early Head Start is a federal government program that was created in 1965 to give preschool children from low-income families a “head start” on their readiness for elementary school.
- **PLEASE INCLUDE A PROFESSIONAL COVER LETTER WITH RESUME**_

**Job Details**:
**POSITION TITLE**:Director of Program Operations, Early Childhood Program

**SALARY**:90,000-110,000 per year

**STATUS**:Exempt

**SUPERVISED BY**:Senior Vice President of Early Education Programs

**Job Summary**:
The Director of Operations, Early Childhood Programs, oversees day-to-day operations of FSW’s Head Start and Early Head Start programs, focusing on the administrative functions that ensure compliant, high-quality services. S/he may also be called upon to leverage this support on behalf of FSW’s other Early Childhood Programs, which are closely aligned with Head Start. The Director of Operations is responsible for the service locations for the programs -- including those operated directly by FSW and those operated by partners under contract -- concentrating on administrative requirements including facilities, staffing, materials, and compliance. The Director of Operations oversees the Department’s use of data from various systems to set and manage to performance goals, administering the QI function and supervising relevant staff. The Director spearheads the development and management of the budget for Head Start, as well as the program’s fiscal systems to ensure effective financial stewardship of the federal and other grants that support Head Start. As a senior staff member, the Director collaborates with leadership to advise on program strategy, set goals, and carry out agreed-upon initiatives. S/he will demonstrate a commitment to creating an inclusive and equitable workplace that reflects FSW’s and Head Start’s mission to meet the needs of children, families, and communities.

**Duties and Responsibilities**:
Program Management/Operations
- Direct, plan for, select, and supervise Site Director staff throughout the Head Start system. Provide site
- and program-level orientation to new staff and/or refreshers as needed; monitor and review performance and take responsive action as appropriate.
- Ensure understanding by site directors of current regulations, requirements, and policies relevant to the operation of educational sites. This includes federal, state, and local obligations, as well as FSW’s internal policies and procedures and performance standards.
- Collaborate with Site and Program Leadership to gain, maintain, and renew applicable licensing to operate programs. Ensure program facilities meet or exceed the Head Start’s Health and Safety requirements and that documentation is up-to-date and available.
- Act as business liaison to Head Start partners and delegates; set up budgets and contracts and ensure understanding of and compliance with Head Start administrative standards and FSW policies and procedures. Collaborate with FSW’s finance department as needed to facilitate partner invoicing and reimbursement. Work with FSW’s facilities team to establish site monitoring and follow up procedures to ensure compliance by partners.
- Build and maintain critical relationships with external fiscal partners (i.e., School Districts, Federal Head Start) to ensure smooth fiscal and programming operations.

Organizational Effectiveness/Strategy --QI
- Create and execute an annual Quality Improvement (QI) plan to ensure services meet or exceed standards. Working with program leadership, set goals and objectives, identify initiatives, develop monitoring plan and schedule, report progress, and collaborate to implement corrective actions. Actively collaborate with parents, staff, governing bodies, local agencies, and community partners to embed best practices into services and programming.
- Draft, secure approval for and maintain adherence to FSW internal policies and procedures to meet or exceed Head Start standards; work across departments to ensure organizational adoption and compliance with relevant policies and procedures.
- Lead completion of regular assessments including the annual Community Assessment, Self-Assessment, Program Indicator Report, Annual Report, and Ongoing Monitoring Plan and Strategic Planning.
- Develop and execute a strategy to ensure program partners and delegates adhere to standards, requirements, policies and complete any and all assessments. As needed, work with partners and delegates on remedial action plans and take corrective actions.
- Work with program and site leadership to support ke

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