Head Teller

Summary: The Dime Community Bank Head Teller will be responsible for providing guidance, supervision, and support for new and existing tellers within the branch.

**The hourly wage minimum = $19; maximum = $25. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location.**

**All applicants must attach a recent resume to be considered. This position has a Saturday requirement.**

**Responsibilities**:

- Operate a teller station in a courteous and knowledgeable manner, expediting deposit and withdrawal transactions.
- Order, ship and provide the branch cash as well as receive vault money for the branch and ATM.
- Scheduling, evaluations, over and short GL’s, and Cash Items.
- Perform various administrative and supervisory duties as designated, such as scheduling teller staff, preparation and administration of evaluations for teller staff.
- Ensure that the teller line is running efficiently and that all tellers are adhering to bank policies and procedures with respect to money handling, cash levels, transaction processing and controls.
- Support the business development goals of the branch by referring customers to the platform.
- Coach and mentor tellers in making platform referrals.

**Qualifications**:

- Excellent customer service skills.
- High School Diploma or equivalent required.
- Cash-handling experience required.
- **Prior supervisory experience required.**:

- Minimum 2 years' retail banking experience preferred.
- Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred.
- Thorough understanding of compliance and record keeping requirements.

Pay: $19.00 - $25.00 per hour

**Benefits**:

- 401(k)
- Bereavement leave
- Dental insurance
- Dependent care reimbursement
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Prescription drug insurance
- Referral program
- Tuition reimbursement
- Vision insurance
- Wellness program

Experience level:

- 1 year

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Cash handling: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person