Head Teller

4 weeks ago


Bronx, United States Dime Community Bank Full time

Summary: The Dime Community Bank Head Teller will be responsible for providing guidance, supervision, and support for new and existing tellers within the branch.

**The hourly wage minimum = $19; maximum = $25. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location.**

**All applicants must attach a recent resume to be considered. This position has a Saturday requirement.**

**Responsibilities**:

- Operate a teller station in a courteous and knowledgeable manner, expediting deposit and withdrawal transactions.
- Order, ship and provide the branch cash as well as receive vault money for the branch and ATM.
- Scheduling, evaluations, over and short GL’s, and Cash Items.
- Perform various administrative and supervisory duties as designated, such as scheduling teller staff, preparation and administration of evaluations for teller staff.
- Ensure that the teller line is running efficiently and that all tellers are adhering to bank policies and procedures with respect to money handling, cash levels, transaction processing and controls.
- Support the business development goals of the branch by referring customers to the platform.
- Coach and mentor tellers in making platform referrals.

**Qualifications**:

- Excellent customer service skills.
- High School Diploma or equivalent required.
- Cash-handling experience required.
- **Prior supervisory experience required.**:

- Minimum 2 years' retail banking experience preferred.
- Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred.
- Thorough understanding of compliance and record keeping requirements.

Pay: $19.00 - $25.00 per hour

**Benefits**:

- 401(k)
- Bereavement leave
- Dental insurance
- Dependent care reimbursement
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Prescription drug insurance
- Referral program
- Tuition reimbursement
- Vision insurance
- Wellness program

Experience level:

- 1 year

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Cash handling: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



  • Bronx, United States Citi Full time

    The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts,...


  • Bronx, United States Citi Full time

    The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts,...