Guest Services Receptionist

3 weeks ago


Carlsbad, United States Blo Carlsbad Full time

**Why you’ll love us**:

- Blo is the industry leader, with over 100 North American locations and growing. Blo is a recognized brand with an international presence in the hair and beauty industry.
- Amazing product partnerships including: UNITE hair care and Glo Skin Beauty, who support and love our salon staff as much as we do.
- Dedicated to our extended Blo family. We offer our staff ongoing training, educational programs, product knowledge, skill development and career advancement opportunities for hairstylists.

**Why We Will Love You**
- Work weekends and are flexible with scheduling
- Love making people feel beautiful, special and valued
- Collaborate well with stylists in a fun, professional work environment
- Understand the importance of maintaining a squeaky-clean work environment in a salon
- Responsible for creating and maintaining a superior Guest experience
- Comfortable working with scheduling/booking software
- Oversee the management of appointment calendar, optimizing schedule and maximizing bookings
- Enjoy discussing and selling hair packages/memberships and beauty products
- Support a team of hair stylists and beauty technicians

**You Must Have**:

- The ability to work weekends (Fridays and Saturday) and be flexible with your schedule (must be able to work peak hours as determined by the bar, typically Thursday through Saturday)
- A passion for the beauty and cosmetology industry and making people feel better
- Salon experience an asset
- Strong technical skills and experience using a Mac computer

**Responsibilities**:

- As the first and last impression for the Guest, you are a Blo brand ambassador
- You are professional, friendly, tacful, and know how to diffuse a tense situation and turn a good experience into a great one. In fact you thrive on this
- Participation in maintaining a professional, clean, fun and respectful work environment
- Participation in routine up-training and skill advancement
- Opportunity: potential to be cross-trained on additional services such as makeup, or be promoted to senior hairstylist or management roles



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