Enrollment Specialist

2 weeks ago

Baltimore, United States GT Independence Full time

**Work for a company where you make a difference in people's lives every day**

At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place Let us help you discover a new passion for doing good in a growing industry.

GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National “Best and Brightest Companies to Work For” in 2022

The Enrollment Specialist conducts face-to-face and virtual enrollments to consumers who will receive financial management services that support them in the self-direction model of care and serves as an advocate and promoter of self-direction by educating consumers and facilitating the consumer’s understanding of self-direction.

**RESPONSIBILITIES AND DUTIES**
- Conducts the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner.
- Ensures enrollment documents are complete and accurate.
- Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.
- Maintains confidentiality and HIPAA compliance.
- Upholds company values and mission.
- Other duties as assigned.

**EDUCATION**
- Associate degree or Bachelor’s Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred.

**EXPERIENCE AND QUALIFICATIONS**
- 1 year of experience in a related field
- Strong oral and written communication skills
- Personal computer skills, specifically Microsoft Office products
- Knowledge of principles and processes for providing customer service
- Strong ability to participate in a highly effective team
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.
- Must be fully vaccinated for COVID-19

GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants.

Our enrollment team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do.

We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.

Pay: $20.00 per hour

**Benefits**:

- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance

Schedule:

- Monday to Friday

Application Question(s):

- Are you fully vaccinated against Covid-19?

Willingness to travel:

- 75% (required)

Work Location: On the road

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