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Home Health Lvn Assistant Clinical Team Manager

4 months ago

Austin, United States Optum Full time

**Opportunities at WellMed, **part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind **Caring. Connecting. Growing together.**

The Assistant Clinical Team Manager performs management functions in coordination of all clinical disciplines including: skilled nursing, home health aide, physical therapy, occupational therapy, speech therapy, and medical social services. The Assistant Clinical Team Manager coordinates with CTM on all activities and assumes responsibility for continuity, appropriateness, and quality of services delivered within the home health department. The Assistant Clinical Team Manager assists the CTM with the day-to-day scheduling of staff, monitors performance of staff, assists in the orientation of staff and serves on committees to improve operations. The Assistant Clinical Team Manager performs all functions in a professional and ethical manner and collaborates with other members of the health care team to ensure the provision of quality care. Performs all functions in a professional and ethical manner and collaborates with other members of the health care team to ensure quality patient care.

**Primary Responsibilities**:

- Provides direction and leadership to designated Agency personnel in an effort to ensure quality and continuity of services through competent personnel management skills
- Ensures that all supervised health care staff maintains compliance of federal and state rules and regulations and to agency clinical policies, procedures, and appropriate standards of care
- Ensures that a client’s plan of care is executed as written
- Ensures that a reassessment of a client’s needs is performed by the appropriate health care professional:

- when there is a significant health status change in the client’s condition; at the physician’s request; or after hospital discharge
- Participates and assists in orientation and training of clinical and paraprofessional staff
- Ensures that on-site supervisory requirements of designated staff are met on a timely basis
- Demonstrates an effective leadership style and solves problems in an efficient and logical manner after accurately analyzing facts
- Ensures scheduling and assignments are appropriately based on patient needs, staff expertise, and geographical locations
- Assists in the coordination of patient services, to include lab reports, updated patient reports, and interdisciplinary communication
- Receives and coordinates patient referrals from case managers, physicians, and other referral sources
- Participates in interdisciplinary care conferences, Agency programs and management functions, as assigned
- Monitors documentation and paper flow to ensure records are accurate and timely and adhere to Medicare and other payer guidelines
- Ensures that clinical notes, supply log/visit logs are accurate and turned into the office according to Agency policy
- Provides assistance to CTM with investigation of patient/family complaints promptly and takes corrective action as needed
- Makes home visits to provide patient care as needed
- Recognizes and reports life threatening situations and responds appropriately
- Demonstrates knowledge of emergency procedures and responds appropriately
- Participates in the Agency's endeavors for accreditation, licensing and professional recognition according to state, federal or CHAPs requirements
- Assists CTM in the development of Performance Improvement Plan reports to include achieved goals, opportunities for improvement, statistical data and projections
- Participates in home care Performance Improvement Program activities to continuously improve the quality of patient care
- Serves as a resource person for clinical staff and management in matters pertaining to Performance Improvement
- Participates in periodic review of clinical records to promote quality patient care
- Educates clinical staff on documentation standards and patient care as needed
- Monitors assigned cases to ensure compliance with requirements of third party payers
- Demonstrates knowledge of current status of requirements of third party payers by identifying and reporting potential payment/coverage issues
- Attends all required in-service programs to maintain comprehensive home care knowledge base within the review year, as assigned by supervisor
- Demonstrates effective time management skills by completing assignments within projected time frames
- Expresses verbal and written communication in a clear, positive and cooperative manner
- Demonstrates personal responsibility with regard to attendance and punctuality
- Promotes Agency philosophy, mission statement and administrative policies to ensure quality of care
- Maintains privac