Intake Care Manager

2 weeks ago

Holyoke, United States WestMass Eldercare Full time

Come be a part of a vibrant team that values collaboration, quality work and dedication to our mission at WestMass ElderCare Our hybrid remote schedule, excellent benefits, and attainable work life balance are just a few of the qualities that make WMEC a great place to work. At WMEC you are not just working, you are **making a difference** in the lives of countless community members. _Do you want to be a part of that positive difference?_

The Care Manager as a member of the interdisciplinary elder care team is an integral component of the community care and long-term care management system for elders. She/he engages in activities, which incorporate a variety of disciplines and funding sources. **This care manager role will be responsible for intake duties** and be directly involved in the processes of assessment, service planning and coordination, advocacy, problem solving, and gatekeeping.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Be knowledgeable of and comply with all state, federal and agency regulations, policies and procedures pertaining to elder services and WestMass ElderCare’s mission.
- Develop and maintain cooperative relationships with institutional and community service organizations in order to effectively utilize all available resources for elders.
- Completes initial intakes utilizing comprehensive needs assessments on clients generally 60 + years of age for eligibility, need, and appropriate services.
- Monitors clients per established standards in order to evaluate their status, problems, strengths, and concerns and identifies the client’s resources and needs.
- Assists elders and their families in identifying and securing appropriate services utilizing resources from the Home Care and/or other appropriate programs, existing community services, and other formal and informal supports.
- In coordination and cooperation with the interdisciplinary care management team, develops a plan of care for designated individuals, effectively addressing their needs and taking into consideration all available funding and service resources.
- **REQUIRED KNOWLEDGE SKILLS AND ABILITIES**:

- Possesses the ability and willingness to support the mission statement, goals and policies of WestMass ElderCare; and has the ability to interpret, understand and adhere to the regulations, standards, and procedures as set forth by the Agency and the Executive Office of Elder Affairs.
- Bachelor’s Degree in a relevant social service field from an accredited college is required.
- Bachelor’s Degree in another discipline from those stated above will have demonstrated experience and/or strong interest in the field of human services via previous employment, internship, volunteer activity and/or additional studies.
- Previous experience in clinical assessments required.
- Possesses knowledge of the aging process, community resources and social health intervention techniques desirable.
- Satisfactory background check that includes CORI, SORI, SAMs GSA, Mass Health Exclusion List and OIG check.
- Valid driver’s license required. Vehicle available during all working hours. Vehicle should be Registered and inspected in accordance w 540 CMR 4.00.

Pay: From $24.00 per hour

Expected hours: 35 per week

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in Holyoke, MA 01040

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