Medical Receptionist

2 months ago


Phoenix, United States Pongratz Orthotics and Prosthetics Full time

Pongratz orthotics & prosthetics is looking for a medical receptionist to join our team in our newly renovated Phoenix location. You will be responsible for ensuring the proper operation and handling of administrative procedures. A medical receptionist fulfills various duties including but not limited to: checking in and out patients, collection of patient portions, taking patient phone calls, patient scheduling, inter-office protocols with patients, insurance collections, prior-authorizations, etc. As well, these employees may handle special assignments or various tasks as requested. The essential functions of this position are

**ESSENTIAL FUNCTIONS**:

- Responsible for all duties related to patient check-in and check-out procedures.
- Answers phone as first person in line responsible for fielding and directing calls.
- Obtains all patient forms, verifies insurance benefits, and maintains patient charts per front office protocol.
- Communicates ongoing with patients regarding but not limited to scheduled appointments, insurance benefits, and balances due at delivery.
- Completes accurate data entry and documentation requirements in the computer patient management program.
- Responsible for all duties related to check-out window procedures including but not limited to obtaining patient signatures, collection of patient deductible and/or coinsurance, and scheduling.
- Handles and maintains scheduling of patient appointments.
- Helps to ensure that proper documentation requirements and billing protocol has been completed related to patient appointments.
- Assists with follow up on the status of authorization requests as needed.
- Interprets for Spanish-speaking patients.
- Assists with any other front office administrative assistant duties as needed and as requested.

Pay: $16.00 - $19.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 2 years (required)

**Language**:

- Spanish (required)

Work Location: In person



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