Assistant Director of Operations

1 week ago


Robbinsville, United States McKesson Full time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively.

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us.

**Job Summary**

McKesson is seeking an **Assistant** **Director of Operations**. This position is responsible for operational activities and P&L accountability across the facility as well as inventory accountability and exposure to risk and loss for the distribution center. The individual will be responsible for providing the highest possible service to the market customer base, and providing a work environment conducive to superior productivity, safety, quality, and morale.

**Strategic Management**:

- Assist in the development of plans and programs to carry out local (corporate / regional) strategic initiatives.
- Establish performance expectations and operations policies and standards for local staff to ensure superior customer service and optimum employee performance.

**DC Operations Management**:

- Understands, influences and directs local operations activities to ensure DC performance within operational scorecard and P&L expense plans.
- Manages a team of 150 mid-level managers, supervisors, trainers, lead material handlers, and material handlers.
- Manages throughput and workflow in a highly automated, state-of-the-art distribution center.
- Establishes and maintains quality, accuracy, and productivity standards.

**Technical Operations Management & Government Compliance**:

- Ensures DC’s compliance with all government and corporate regulations and reporting requirements including OSHA, DEA, CSMP, DOT, FDA, and corporate/regional safety directives and programs
- Directs the careful management of all local security programs to protect company assets and welfare of personnel

**Human Resource Management**:

- Ensures compliance with all government regulations and statutes in the area of employment, wage & hour, and EEO/AA
- Responsible for providing leadership and support for on-going training initiatives for management and employees including development of plans for professional development of local management staff
- Directs staff to provide a work environment that fosters creativity, productivity, collaboration, and accountability
- Maintains positive working relationships with bargaining unit representatives

**Customer Service Management**:

- Leads local operations team in collaboration efforts with sales team to obtain profitable business and maintain superior customer service for existing customers

**Delivery Management**:

- Ensures timely, secure, accurate deliveries of DC products/services to market customer base through the optimum deployment of courier/delivery resources within expense/profit target parameters

**Financial/Credit/DEA Audit Management**:

- Responsible for ensuring the DC’s financial/ARCOs performance is within or exceeds goals by ensuring accounting, budgeting, inventory, profitability, ARCOS, CSMP, and auditing practices of local personnel meet the standards established and monitored by DC management

**Facility & Equipment Management**:

- Directs staff to ensure that all interior and exterior building structures, security systems, sanitation facilities, grounds, parking areas, equipment, etc. are maintained cost effectively and conducive to smooth operations

**Minimum Requirements**

Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience.

**Critical Skills**
- 9+ years operational experience
- 1+ years leadership experience overseeing team operations including tactical aspects of distribution operations including warehouse management, labor management, pr



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