Customer Service Representative

3 weeks ago


Great Neck, United States J.R. Orenstein Agency Full time

**Benefits**:

- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Tuition assistance

The J.R. Orenstein Agency is seeking a bilingual (English/Spanish) Rock Star to join one of the top-performing State Farm agencies in the country You will be responsible for generating results by helping customers with their property and casualty insurance needs, as well as Life & Disability Insurance. Through helping customers, you will also be responsible for assessing cross-selling opportunities in order to decrease exposures and provide better protection.

We are looking for empathetic, self-driven individuals who are ''A'' players and want to make a great living Our work environment is fast-paced, upbeat, and results-driven. Experience in the industry is not necessary but experience with a CRM and over the phone sales is crucial. Our training and resources are top-notch and if you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put the prospect's best interest first in order to properly protect them. If you are looking for a career on a high-performing team that cares about people, we want to talk to you

Compensation: $60,000.00 - $85,000.00 per year

**Responsibilities**

Achieve sales goals and measurables by identifying sales opportunities inside the book of business.

Ensures that the J.R. Orenstein Agency review process is used on customer calls.

Perform policy reviews with current customers.

Active outreach to current customers as well as past customers and people that have been quoted in the past.

Solve underwriting and inspection issues that arise.

Provide service to current customers.

Manage pipeline through company-provided systems and follow up accordingly.

Demonstrate competency and knowledge of new products & rules for our industry.

**Requirements**:

- Bilingual (English/Spanish)
- Goal Oriented & Self Motivated
- Sales Experience
- Genuinely Enjoy Helping People

The J.R. Orenstein's core values are having a **positive mindset**, being** customer-focused**, **coachable**, **self-driven**, and a** team player**. We lead with these core values _every day_ which allows our team members to genuinely enjoy being a part of the agency and their team in order to provide excellence for our clients_ and each other._



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