Procurement Advisor

3 months ago


Warrenville, United States Northwestern Medicine Full time

**Position Summary**:
The **Procurement Advisor** **reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

The **Procurement Advisor** acts in a lead role on behalf of the NMHC Corporate Purchasing Department in maintaining the systems, processes, and providing training across all facets of the procurement of supplies, equipment, capital equipment and service related contracts; interacting with management, department and affiliate personnel, physicians, vendors and other suppliers; facilitates support of NM approved contracts and suppliers; ensures compliance and alignment to NM contracts, may negotiate pricing for non-contract covered categories; acts as a support and training resource for hospital departments and affiliates; lead process improvement activities, documents and updates Standard Work and Training materials; Conducts quality assessments and provides education as needed; Actively manages NM’s recall program ensuring all recalls are communicated and acted upon in a timely manner; Consistently supports team members to meet established departmental KPI’s in support of efficient and effective procurement transactions.

**Responsibilities**:
**Core Purchasing Functions**:

- Manages and Monitors self in relation to meeting established SLAs and KPIs, and resolve issues in a timely manner.
- Processes assigned Purchase Orders using the NM ERP, consistent with NM policies and procedures.
- Consistently follows Standard Work protocols and participates in efforts to streamline, develop opportunities, and improve work processes.
- Responds to questions from internal customers within one business day.
- Supports their team members by serving as coverage for colleagues who are out of the office.
- Actively engages in department/team meetings by contributing and sharing observations and perspectives.
- Communicates and educates end users regarding procurement policies, procedures, processes, back-orders and supports the sourcing of alternative products if necessary.
- Maintains good communication with Accounts Payable, Master Data, Suppliers, EDI transaction center, and Distribution and Logistics Teams to resolve PO errors and match exceptions.
- Demonstrates proficiency in the use of the PeopleSoft procurement module.
- Works in conjunction with the Data Team, PCA’s, Vendor Team, and Accounts Payable Team by providing assistance with information to increase accuracy of data elements within the MMIS module of the ERP system and to resolve errors that occur throughout the P2P process.
- Provides Training and Support to internal Procurement colleagues and external end users as needed.
- Directs new vendor requests to the vendor portal for information and registration entry.
- Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contribution of others.
- Uses organizational and department resources efficiently and effectively.
- Presents a friendly, approachable professional demeanor and appearance.

**Advisor Specific Duties**
- Resolves complex or critical situations involving systems, customers, staff, IT, and other supply chain management personnel; escalates to leadership as needed
- Works in conjunction with the Data Team, PCA’s, Vendor Team, and Accounts Payable Team by providing assistance with information to increase accuracy of data elements within the MMIS module of the ERP system.
- Utilizes established reporting tools to measure department performance in comparison to KPIs, identify areas of opportunity, and collaborate with colleagues to develop improvement plans.
- Leads efforts to resolve P2P match exceptions by identifying pricing issues, macro supplier issues, collaborating with Accounts Payable, Master Data, and Suppliers, and providing recommendations to Procurement Colleagues for PO updates required.
- Develops and updates educational training content in conjunction with NM Academy for P2P programs for the NM organization; i.e. PeopleSoft Requisitioner Training, AP and Purchasing Overview, Procurement Card and New Manager Training and others as required.
- Works with Purchasing Agents and Buyers to facilitate requisition processing in response to Help Desk inquiries. Informs Leadership of potential issues related to unprocessed requisitions and resulting dissatisfied customer departments.
- Supports MDI, daily huddles, training, and standard work development
- Monitors daily activity to ensure compliance with policies and procedures
- Collaborates with Master Data to ensure data integrity in PeopleSoft and EDI tools
- Demonstrates advanced knowledge of healthcare supply chain management and procurement practices.
- Initiates corrective education and training of Purchasing Specialists and Coordinators related to procurement processes a