Business Process Manager I

3 weeks ago

Mount Laurel, United States TD Bank Full time

Work Location:
Remote Mount Laurel (NJ)

Hours:
40

Pay Details:
$68,640 - $112,320 USD

Line of Business:
Enterprise Enabling Functions

**Job Description**:
TD Bank's Credit Cards and Unsecured Lending organization offers consumer credit in three areas: TD-branded credit cards and personal loans; retail sales financing programs through TD Retail Card Services; and co-branded and private label card partnerships. Our credit cards are distributed through our East Coast retail store network and nationally through hundreds of partnership programs with retailers and other third-party organizations.

Monday - Friday, Standard Business Hours

Depth & Scope:

- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.
- Leads a team of professionals and may be accountable for leading projects within a business area
- Ensures communication, implementation and/or training plans that are identified and detailed in order to implement projects and/or business initiatives
- Responsible for 25 processes of medium complexity
- Understands and contributes to the achievement of business strategy, goals and objectives
- Identifies and recommends process improvements and/or automation opportunities to enhance the productivity and operational efficiency of the business
- Gathers, prioritizes and explains user requirements to support project activities, process improvements, systems development, etc.
- Serves as a consultant, providing advice, business expertise, and recommendations on business and/or operational processes
- Prioritizes and manages his/her own workload, and possibly the workload of others, in order to deliver quality results and meets pre-determined timelines
- Represents the business and provides coordination within the business, with external service providers and other areas within the bank, on high risk/impact, major projects, and/or operational processes
- Uses project management software / tools and applicable templates to prepare documentation, tracks, monitors and reports information, and maintains database(s) as applicable
- Ensures accuracy in preparing and promptly completing all required supporting documentation for assigned projects/tasks (i.e., reports, change requests, presentations, invoices, correspondence/communications, tables, charts, files, etc.)
- Identifies, take ownership and/or assists with resolution of issues as they arise, or escalation of issues as appropriate
- Participates as a member of the team in executing assigned deliverables within specified parameters
- Keeps business leaders and other team members informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities
- Supports the project team and the business by continuously developing knowledge in own area

Education & Experience:

- Bachelors degree
- 5+ years bank operations experience
- Strong PC skills including but not limited to Microsoft Suite software
- Aptitude and training in Lean, Six Sigma and AOM with goal of getting some level of certification and expertise
- Expert level requiring advanced business knowledge
- Ability to consult on the largest and most complex projects
- Skilled in research, analysis, problem solving, metrics and reporting
- Ability to identify process gaps and weaknesses
- Strong interpersonal and influence skills to enable change without direct control
- Ability to prepare and present findings and recommendations in a methodical manner
- Skilled in time management and driving tasks to completion
- Strong verbal and written communication skills
- Demonstrated leadership skills

**Preferred Qualifications**
- Operational Project Management and/or Business Analyst experience is an asset
- Issues management experience strongly preferred
- Ability to prioritize and manage multiple projects of medium to low complexity from inception through resolution
- Process Improvement, Risk Management and Compliance experience highly preferred
- Ability to effectively communicate, coordinate and collaborate across lines of business and project partners

Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel: Occasional
- International Travel: Never
- Performing sedentary work: Continuous
- Performing multiple tasks: Continuous
- Operating standard office equipment: Continuous
- Responding quickly to sounds: Occasional
- Sitting: Continuous
- Standing: Occasional
- Walking: Occasional
- Moving safely in confined spaces: Occasional
- Lifting/Carrying (under 25 lbs.): Occasional
- Lifting/Carrying (over 25 lbs.): Never
- Squatting: Occasional
- Bending: Occasional
- Kneeling: Never
- Crawling: Never
- Climbing: Never
- Reaching overhead: Never
- Reaching forward: Occasional
- Pushing: Never
- Pulling: Never
- Twisting: Ne

  • Business Process Analyst I

    2 months ago

    Mount Laurel, United States TD Bank Full time

    **Work Location**: Remote Mount Laurel (NJ) **Hours**: 40 **Pay Details**: $52,000 - $83,720 USD **Line of Business**: Enterprise Enabling Functions **Depth & Scope** - Professional level Analyst requiring business knowledge and the ability to consult on a range of projects varying in size, complexity and scope - Accountable to support day-to-day...

  • Field Support Representative I, Ii, Iii

    3 weeks ago

    Mount Laurel, United States Canon Business Process Services, Inc. Full time

    Overview: Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be assigned a home location but will be scheduled to visit other client sites...

  • Group Manager I, Aml Operations

    3 weeks ago

    Mount Laurel, United States TD Bank Full time

    **Work Location**: Mount Laurel, New Jersey **Hours**: 40 **Pay Details**: $68,640 - $112,320 USD **Line of Business**: Financial Crime Risk Management The Group Manager I, AML Operations leads a group of AML operational functions and activities via Team Managers / AML Operations Reps / Analysts / Specialists within a unit and provides guidance,...

  • Process Engineer

    2 months ago

    Laurel, United States SITEC Consulting Full time

    Job DescriptionJob DescriptionAbout SITECSITEC is an employee and customer focused Information Technology and Professional Services Firm specializing in design, development, and delivery of state-of-the-art technology solutions, as well as cybersecurity, software and systems engineering services.SummaryApplies process improvement (PI), engineering...

  • Process Engineer

    3 weeks ago

    Laurel, United States SITEC Consulting Full time

    Job DescriptionJob DescriptionAbout SITECSITEC is an employee and customer focused Information Technology and Professional Services Firm specializing in design, development, and delivery of state-of-the-art technology solutions, as well as cybersecurity, software and systems engineering services.SummaryApplies process improvement (PI), engineering...

  • Operational Risk Mgr I

    6 days ago

    Mount Laurel, United States TD Bank Full time

    **Work Location**: Remote Mount Laurel (NJ) **Hours**: 40 **Pay Details**: $110,760 - $178,880 USD **Line of Business**: Risk Management The Operational Risk Manager I provides a broad range of risk analysis, reporting and/or support to business partners and acts as a specialist/expert in providing guidance/advice on a range of risk related matters...

  • Audit Training Manager I

    3 weeks ago

    Mount Laurel, United States TD Bank Full time

    **Work Location**: Mount Laurel, New Jersey **Hours**: 40 **Pay Details**: $75,020 - $112,520 USD **Line of Business**: Audit The Audit Supervisor is responsible for oversight of assigned audit execution, preparation of audit reports, and review of work performed by employees supervised. **Depth & Scope**: - Generally leads a team focused on assigned...

  • Business Quality Manager

    2 weeks ago

    Mount Laurel, United States J&J Snack Foods Full time

    As a leader and innovator in the snack food industry for over 50 years, J&J Snack Foods provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL, ICEE, and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola...

  • Aml Operations Analyst I

    2 weeks ago

    Mount Laurel, United States TD Bank Full time

    **Work Location**: Mount Laurel, New Jersey **Hours**: 40 **Pay Details**: $25.00 - $40.25 USD **Line of Business**: Financial Crime Risk Management The AML Operations Analyst I provides a range of analytical and/or operational process support within a defined functional area or to business units in adhering to AML/BSA, Sanctions and ABAC requirements...

  • Fraud Agent I

    2 months ago

    Mount Laurel, United States TD Bank Full time

    **Work Location**: Mount Laurel, New Jersey **Hours**: 40 **Pay Details**: 22.75 - 33.25 USD **Line of Business**: Financial Crimes & Fraud Mgmt The Fraud Agent I provides a range of analytical, adjudication, detection, operational, escalation and/or evaluation process support for a defined area or function like Claims/Detection/Specialty within the...

  • Process Engineer

    4 weeks ago

    Mount Laurel, United States Bright Lights USA Full time

    Job DescriptionJob DescriptionPosition: PROCESS ENGINEER Reports To: DIRECTOR OF MANUFACTURINGDepartment: PROCESS ENGINEERING Supervises: Individual Contributor Classification: Exempt Payrate/Salary: Based on experience Employment type: Full Time Schedule: Mon-Fri: 8:00-5:00; ½ hr unpaid lunch Essential Duties - To perform this job successfully, an...

  • Process Engineer

    1 month ago

    Mount Laurel, United States Bright Lights USA Full time

    Job DescriptionJob DescriptionPosition: PROCESS ENGINEER Reports To: DIRECTOR OF MANUFACTURINGDepartment: PROCESS ENGINEERING Supervises: Individual Contributor Classification: Exempt Payrate/Salary: Based on experience Employment type: Full Time Schedule: Mon-Fri: 8:00-5:00; ½ hr unpaid lunch Essential Duties - To perform this job successfully, an...

  • Process Engineer

    2 weeks ago

    Mount Laurel, United States Bright Lights USA Full time

    Job DescriptionJob DescriptionPosition: PROCESS ENGINEER Reports To: DIRECTOR OF MANUFACTURINGDepartment: PROCESS ENGINEERING Supervises: Individual Contributor Classification: Exempt Payrate/Salary: Based on experience Employment type: Full Time Schedule: Mon-Fri: 8:00-5:00; ½ hr unpaid lunch Essential Duties - To perform this job successfully, an...

  • Process Server

    2 weeks ago

    Mount Vernon, United States Progressive Process Service Inc. Full time

    Busy legal services company with openings for independent contractors to serve legal papers in Westchester County below White Plains. We are currently paying $25 per paper. Contractors must: - Be honest, reliable and diligent when tending to their work. - Have a reliable vehicle (registered and insured). - Have a smart phone or tablet. Contractors...

  • Software Engineering Associate Manager

    3 weeks ago

    Mount Laurel, United States Lockheed Martin Full time

    **Job ID**: 664203BR **Date posted**: Apr. 09, 2024 **Description**:What We're Doing** The world's most advanced combat system. The Aegis Combat System is the Navy's most modern surface combat system. It was designed as a complete system: the missile launching element, the computer programs, the radar and the displays are fully integrated to work...

  • Audit Training Manager I

    3 weeks ago

    Mount Laurel Township, United States TD Bank, N.A. Full time

    Description : The Audit Supervisor is responsible for oversight of assigned audit execution, preparation of audit reports, and review of work performed by employees supervised. Depth & Scope: Generally leads a team focused on assigned audit and generally assumes the lead position on the audit, providing supervision and assignments to team members...

  • Business Mgmt Specialist

    3 weeks ago

    Mount Laurel, United States TD Bank Full time

    Work Location: Mount Laurel, New Jersey Hours: 40 Pay Details: $86,840 - $130,000 USD Line of Business: Business Management, Strategy & Support **Job Description**: The Business Mgmt Specialist manages a diverse portfolio of business management activities for complex or high risk functional area(s), and implement policies / processes and/or initiatives...

  • Senior Business Analyst

    4 weeks ago

    Mount Laurel, United States Talent Groups Full time

    What you'll do:Become the requirements master: Gather, analyze, document, and manage system requirements to ensure they meet business objectives.Tech-savvy business translator: Assess current business capabilities, understand high-level requirements, and leverage your technical knowledge to develop effective system solutions.Opportunity hunter: Identify...

  • Lead Business System Analyst

    4 weeks ago

    Mount Laurel, United States Talent Groups Full time

    Roles in the Business Systems Analysis job family define how a proposed system will accomplish business requirements through technical solutions and are typically responsible for: Systems requirement management - liaising between the business / Business Analyst, Technology, vendors, business stakeholders, and other subject matter experts to plan, elicit,...

  • Lead Business System Analyst

    4 weeks ago

    Mount Laurel, United States Talent Groups Full time

    Roles in the Business Systems Analysis job family define how a proposed system will accomplish business requirements through technical solutions and are typically responsible for: Systems requirement management - liaising between the business / Business Analyst, Technology, vendors, business stakeholders, and other subject matter experts to plan, elicit,...