IT Systems Specialist

3 weeks ago

Phoenix, United States EPCOR Full time

Highlights of the job

EPCOR is hiring a full-time **IT Systems Specialist** position and reporting to our US Corporate office in north-central Phoenix, Arizona.

This individual is accountable for the implementation, configuration, support and maintenance of EPCOR’s core cloud infrastructure platforms which includes Microsoft 365 and Microsoft Azure. This position will work closely with the Infrastructure and Security Architecture team in advancing EPCOR’s hybrid cloud computing model in a manner that aligns with security and information management best practices.

In addition, this individual will report to the Manager, Platform Services and operates within the context and prescribed limited established by Senior Manager, Security Services.

What you’d be responsible for
- Provide expert knowledge on cloud infrastructure and platforms, to ensure our organization achieves its goals for cloud adoption. This involves translating cloud strategy and architecture into efficient, resilient, and secure technical implementations and ongoing operational support.
- Accountability for the implementation, monitoring, and maintenance of EPCOR’s Microsoft 365 and Microsoft Azure and other cloud provider solutions including managing the day-to-day tasks related to policy management, allocation and planning, incident management and ensuring the efficient, effective, and reliable delivery of service.
- Accountability for providing input into the Cloud Services roadmap to ensure proper maintenance and update of core technology.
- Working with the Immediate Manager and Cloud Architecture teams, develop, implement and review cloud operational processes and procedures to ensure compliance to policies, standards, regulatory requirements and ensure mitigation of risks.
- Continuously monitor, investigate and communicate new features and tools as they are released in the Cloud service provider solutions and participate in a governance council where these changes are assessed, implemented and communicated to the user base.
- Act as a point of contact and liaison between the support teams, EPCOR business units and IT representatives for day-to-day issues related to the cloud infrastructure operations team.
- Participate/Lead problem management activities, including post-mortem incident analysis, providing technical insight, documented findings, outcomes and recommendations as part of a root cause analysis.
- Provide input to cloud infrastructure and operations plans and directions, and ensure on-going appropriate relationships with other positions, business units, service providers and end users.
- Demonstrate high performance, high discipline, safe, accountable, focused, innovative and achievement-oriented, easy to do business with manner.
- Ensure the delivery of optimal results against appropriate performance metrics including: project and operational delivery times, client satisfaction, ticket response targets, resolution targets, availability and service quality.
- Other related duties as required and/or assigned.

What’s required to be successful
- Bachelor’s degree in Computer Science, Business, or Engineering or a relevant two-year technical degree from a recognized technical institute.
- Minimum of five (5) years of experience in Information Services experience.
- Experience in Microsoft Azure and Microsoft 365 technologies and corresponding certifications: Microsoft 365 Certified: Administrator Expert and/or Microsoft Certified: Azure Administrator Associate.
- Enterprise computing such as Windows, Linux, storage, backup and/or networking technologies and corresponding certifications.
- Demonstrated commitment to continual learning and growth.
- Demonstrated Subject Matter Expert proficiency of Microsoft 365 (Teams, Teams Voice, Intune, and Exchange Online)
- Working knowledge of Microsoft Azure including managing the day-to-day tasks related to resource provisioning, allocation planning and security.
- Working knowledge of Microsoft Entra ID, Conditional Access, Enterprise Applications, and other related integrations
- Understand and effectively manage other cloud provider solutions including managing the day-to-day tasks related to resource provisioning, allocation planning and security.
- Capability to develop and manage Microsoft 365 and Microsoft Azure processes and procedures, propose new standards, address peer feedback and advocate for continual improvement.
- Deep understanding of current and emerging technology, particularly cloud technologies and practices
- Collaboration with developers, technical architects, management and business users to plan, design, implement, operationalize and problem solve workloads that leverage cloud infrastructure and platform services.
- Comprehensive IT Infrastructure knowledge of desktop, server, storage and networking technologies.
- Capability to manage major incidents.
- Capability to successfully deliver ongoing Platform Services Operations.

Other important fact

  • Sr. Specialist Network Engineer

    21 hours ago

    Phoenix, United States Nestlé IT Full time

    Sr. Specialist Network EngineerPlease read the following job description thoroughly to ensure you are the right fit for this role before applying.Nestlé Information Technology is the digital arm of the world's largest nutrition, health, and wellness company. With 150+ years in business, 2,000+ brands, and 270,000+ diverse team members-you're joining an...

  • Sr. Specialist Network Engineer

    2 months ago

    Phoenix, Arizona, United States Nestlé IT Full time

    Sr. Specialist Network EngineerNestlé Information Technology is the digital arm of the world's largest nutrition, health, and wellness company. With 150+ years in business, 2,000+ brands, and 270,000+ diverse team members-you're joining an organization that's revolutionizing food and championing global humanitarian efforts with technology at its...

  • Information Systems Specialist

    4 days ago

    Phoenix, United States Devereux Advanced Behavioral Health Full time

    Description: **Devereux Advanced Behavioral Health Arizona** is seeking a hands-on **Information Technology Specialist.** This position works closely with Devereux Corporate Help Desk and the IT team to assist Arizona Center users in Maricopa and Pima county. The IT Specialist helps staff identify and resolve technology problems by troubleshooting, testing,...

  • Desktop Field Support Specialist

    2 weeks ago

    Phoenix, United States Beacon Systems Full time

    **Position: Desktop Field Support Specialist - 3rd Shift** **Location: Phoenix, AZ 85034** **Duration: 06 Months+** **Work Hours: 3rdt shift** **Schedule**:Thursday through Monday, 10:00 p.m. to 6:30 a.m. (MST) - 3rd Shift (100% on-site) **About this positio**n The Desktop/Field Support Specialist provides technical hardware and software support of a...

  • Building Automation Systems Specialist

    1 month ago

    Phoenix, United States CareerBuilder Full time

    Alerton, Tridium, Distech or previous DDC/BAS experience preferable. Provide Controls database, graphics, programming, etc. for sequences as provided by the Design Specialist, project specifications, or other applicable sources. Provide accurate controls of systems start-up and commissioning including point-to-point checkout on projects as assigned. Verify...

  • Systems Specialist II

    3 days ago

    Phoenix, United States Albireo Energy Full time

    Job DescriptionJob DescriptionUnder minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves...

  • Systems Specialist II

    1 week ago

    Phoenix, United States Albireo Energy Full time

    Job DescriptionJob DescriptionUnder minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves...

  • Help Desk Specialist, 3-6 Month Temporary Position

    2 weeks ago

    Phoenix, United States Next Step Systems Full time

    Help Desk Specialist, 3-6 Month Temporary Position, Phoenix, AZ We are currently looking for 2 Help Desk Specialist candidates for a 3-6 month temporary position. Candidates must have either an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Specialist Responsibilities: - Provide top-notch customer...

  • HTM Clinical Systems Specialist

    4 weeks ago

    Phoenix, United States Maricopa Integrated Health System Full time

    Under the direction of the HTM Director, the HTM Network and Information Systems Specialist will be responsible for designing and implementing the Bio-medical information systems within a healthcare setting. The role will involve collaborating with cross-functional teams to ensure the seamless integration of technology solutions that support Medical Devices,...

  • Document Specialist

    6 days ago

    Phoenix, United States Epiq Systems, Inc. Full time

    It's fun to work at a company where people truly believe in what they are doing! **Job Description**: Senior Document Services Specialist will be providing a valuable function helping our clients streamline their administration of business operations. Senior Document Services Specialists possess a desire to test new word processing software and the ability...

  • Airway Transportation Systems Specialist

    1 week ago

    Phoenix, United States Federal Aviation Administration Full time

    ** Airway Transportation Systems Specialist (Coordinator )** **Department of Transportation** ** ATO, Tech Ops, ABQ District Arizona/Phoenix Group, Phoenix NAV/COM SSC (WCU33-PHX)** **Location** 1 vacancy in the following location: + **Duties** The Airway Transportation Systems Specialist (ATSS) at this level is recognized as the subject matter expert in...

  • Business System Analyst

    4 weeks ago

    Phoenix, United States CMI Group Aerospace & Defense Full time

    **Business System Administrator / Infor Syteline Specialist / Business System Analyst** **_ On-Site Location:_** CMI Group, 3617 E La Salle St, Phoenix, AZ 85040 (This is an in-person, on-site position) Requirement: Must be a US Citizen or Permanent Resident due to ITAR Classification: Full Time, exempt Department: Finance Industry: Aerospace & Defense...

  • Systems Specialist I

    5 days ago

    Phoenix, United States Albireo Energy Full time

    A key member of the Albireo team, the System Specialist I - EPMS will be responsible for providing the execution for HVAC Building Automation projects, to include:Compliance and enforcement of company Health, Safety and Environment polices, and governmental policies and regulations as they applyEngineer, test & commission electrical, instrumentation such as...

  • Systems Specialist I

    1 week ago

    Phoenix, United States Albireo Energy Full time

    A key member of the Albireo team, the System Specialist I - EPMS will be responsible for providing the execution for HVAC Building Automation projects, to include:Compliance and enforcement of company Health, Safety and Environment polices, and governmental policies and regulations as they applyEngineer, test & commission electrical, instrumentation such as...

  • Systems Specialist I

    3 days ago

    Phoenix, United States Albireo Energy Full time

    Job DescriptionJob DescriptionA key member of the Albireo team, the System Specialist I - EPMS will be responsible for providing the execution for HVAC Building Automation projects, to include:Compliance and enforcement of company Health, Safety and Environment polices, and governmental policies and regulations as they apply.Engineer, test & commission...

  • Systems Specialist I

    1 week ago

    Phoenix, United States Albireo Energy Full time

    Job DescriptionJob DescriptionA key member of the Albireo team, the System Specialist I - EPMS will be responsible for providing the execution for HVAC Building Automation projects, to include:Compliance and enforcement of company Health, Safety and Environment polices, and governmental policies and regulations as they apply.Engineer, test & commission...

  • Sr. Specialist Network Engineer

    2 weeks ago

    Phoenix, AZ, US, 85040 IT Full time

    Nestlé Information Technology is the digital arm of the world’s largest nutrition, health, and wellness company. With 150+ years in business, 2,000+ brands, and 270,000+ diverse team members—you’re joining an organization that’s revolutionizing food and championing global humanitarian efforts with technology at its core. Joining Nestlé IT means...

  • Business System Analyst

    2 weeks ago

    Phoenix, United States CMI Group Aerospace & Defense Full time

    Job DescriptionJob DescriptionBusiness System Administrator / Infor Syteline Specialist / Business System AnalystOn-Site Location: CMI Group, 3617 E La Salle St, Phoenix, AZ 85040 (This is an in-person, on-site position)Requirement: Must be a US Citizen or Permanent Resident due to ITARClassification: Full Time, exemptDepartment: FinanceIndustry: Aerospace &...

  • Business System Analyst

    1 month ago

    Phoenix, United States CMI Group Aerospace & Defense Full time

    Job DescriptionJob DescriptionBusiness System Administrator / Infor Syteline Specialist / Business System AnalystOn-Site Location: CMI Group, 3617 E La Salle St, Phoenix, AZ 85040 (This is an in-person, on-site position)Requirement: Must be a US Citizen or Permanent Resident due to ITARClassification: Full Time, exemptDepartment: FinanceIndustry: Aerospace &...

  • Business System Analyst

    5 hours ago

    Phoenix, United States CMI Group Aerospace & Defense Full time

    Job DescriptionJob DescriptionBusiness System Administrator / Infor Syteline Specialist / Business System AnalystOn-Site Location: CMI Group, 3617 E La Salle St, Phoenix, AZ 85040 (This is an in-person, on-site position)Requirement: Must be a US Citizen or Permanent Resident due to ITARClassification: Full Time, exemptDepartment: FinanceIndustry: Aerospace &...