Ford Drivability Technician

**Hilbish Ford is a family-owned dealership with 65 years of experience right outside of Charlotte, NC.**

We're always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you

**Benefits**
- ** State of the Art Air Conditioned Facility and Equipment**:

- Health Insurance
- 401(k) plan + match
- Vacation time
- Promote from within
- Employee longevity
- Partners with our community
- **Excellent community with great school districts**

This position requires a high degree of integrity and professionalism with customers and fellow employees, excellent communication skills, and the ability to efficiently maximize your day. Drivability Technicians should work to meet or exceed the customer’s service expectations.

**Responsibilities**
- Check engine performance, spark plugs, and engine warning light.
- Determine appropriate maintenance and repairs.
- Test drive customer vehicles as necessary.
- Effectively use hand tools and automotive diagnostic equipment.
- Interpret manufacturers’ specifications.
- Repair customer vehicles to manufacture specifications.
- Inspect completed work for conformance with specifications, requirements and compliance.
- Effectively communicate vehicle situation with service advisors, so they in turn can communicate with customers.
- Stay up to date with training programs and related service news.
- Ensure that vehicles leave clean and are free from dirt and grease stains.
- Maintain cooperative working relationships.
- Train apprentice employees as necessary.
- Demonstrate sensitivity to, and respect for a diverse population.

**Skills & Experience**
- Equipment Maintenance
- Problem Solving
- Quality Focus
- Productivity
- Product Knowledge
- Customer Service
- Safety Management
- Ford Experience Preferred
- Appropriate certifications for your specific field

**Qualifications**
- Valid Drivers license
- Excellent driving record
- Dependable and reliable self starter
- Must own tools
- Must be team oriented and focused on maintaining a high level of customer service
- Must be available to work normal operating hours of service department, including Saturdays, but flexible schedules are available
- Ability to operate both manual and automatic transmission
- Ability to quickly learn new information
- Ability to organize and multi-task

**We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.