Community Director
3 weeks ago
**Company Vision**
RISE Association Management Group of companies is the best-in-class provider of property services for Texas homeowners associations. Within our various brands and service offerings we offer a range of property services to condominium and townhome communities. We administer the business entities that are community associations specializing in condominium and townhome communities. We’re built specifically to solve the kinds of problems that face our condominium and townhome association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it. We are problem solvers and business managers who just happen to be in the business of community association management. Together, we will go far. Together, we RISE.
**Our Core Values**:
- Precision, Preparation, and Organization (PPO)
- Honor Commitments
- Ownership
- Curiosity
- Partnership
- Find a Way (or make one)
- Inspiring Attitude
- Stewardship
**Compensation: $90,000-$120,000 (Includes Bonus)**
**Benefits**:
- 20 Days of PTO per Year + 11 Paid Holidays
- Group Health (75% ER Health Paid), Life & AD&D,
- Dental, Vision, Short Term Disability, et al;
- 401K
We’re looking to hire an eager, curious, and effective **Portfolio Director/ Community Director **to join our growing team. As a **Portfolio Director/ Community Director **with RISE, you’ll provide management, direction, and leadership to ensure a team of Community Association Managers, Facilities Managers, and General Managers to help lead their communities to success. This role is accountable to our clients to deliver the “RISE Difference” and to our team of managers to lead the way by overseeing all aspects of our service delivery throughout our communities. You’ll need to be a dynamic leader capable of managing a team, maintaining strong client relationships, creative problem-solving, and maintaining s strong culture of service and accountability. You’ll establish goals and provide direction, planning to achieve them, and administer the day-to-day operations of the Associations/ Communities which include facility, financial, and administrative management. This position requires great leadership and communication skills, an understanding of financials, property management, and community association fundamentals. This role also requires a “find a way” mentality, a strong work ethic, and the ability to work in a fast-paced environment with many competing priorities. This role is a member of our leadership team and interfaces with clients regularly. Evening meetings with clients are routine in this role and are expected often.
**Core Responsibilities include but are not limited to**:
- **Performance Management of Team**
- Performance management of all direct reports.
- Influences and mentors team for success.
- Develops and leads with participatory involvement in portfolio team meetings, all team meetings, and individual manager touch-base meetings.
- Uses internal and external organizational development tools, resources, and leadership teams to stabilize the retention of staff members and develop career paths for those who desire growth.
- Provides ongoing training and development of team members and ensures implementation of best practices and company policies. Must be able to train on financial fundamentals and general property operations.
- Learns, embraces, and integrates the company's core values and leadership principles.
- Uses Company tools, policies, and philosophies in the job, and integrates with the team and staff.
- Culminates a team effort to ensure community engagement and success.
**Operations Management**
Ensure compliance with the RISE Way at all locations including the use of standard procedures, adherence to policies, and appropriate use of tools and programs by staff in the day-to-day management and operations
- Provides financial and operational leadership to clients, and functions as a consultant to help achieve our communities’ stated objectives.
- Reviews monthly Board of Directors packet prepared by staff for content and structure.
- Attends board and membership meetings proactively, to mentor managers, create and maintain relationships with board members, and ensure client retention.
- Reviews any mass mailings to the membership (budget information, newsletters, election information, etc.) produced by staff supervised.
- Monitors compliance with the Texas Property Code and other applicable laws f
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