Retail Sales Team Manager

2 weeks ago


Scranton, United States The AZEK Company Full time

Are you a seasoned leader with a passion for driving B2B sales and delivering exceptional results? Do you thrive in environments where you can lead teams responsible for inside sales or contact centers? If so, we have an exciting opportunity for you

**We're seeking a dynamic individual with the following qualities**:

- Experience in overseeing contact centers or managing inside sales teams
- Demonstrated capability to drive sales within the B2B sector
- Leading teams accountable for B2B sales
- Background in customer service or familiarity with building materials
- Genuine leadership qualities enabling effective team management and achievement of objectives
- Proficiency in both making calls and analyzing numerical data
- Establishing objectives and ensuring team adherence and accountability towards their attainment

**Responsibilities**:

- Lead and manage a team of nine frontline employees responsible for processing retail orders and addressing customer inquiries and concerns.
- Oversee the efficient and accurate processing of retail orders, ensuring timely fulfillment and delivery to customers.
- Champion a Customer-centric mindset within the team, emphasizing the importance of delivering exceptional service and exceeding Customer expectations.
- Collaborate closely with the Director of Customer Experience and other stakeholders to align retail Customer service initiatives with departmental goals and organizational objectives.

**Compelling reasons to join The AZEK Company**
- Great Company culture focused on investing and developing Employees
- Fun Team environment filled with people who love to win
- We compete in high-growth industries and markets with high margin potential
- Proven success in setting and achieving goals that benefit the communities and the environment where we operate in addition to consistently strong financial results
- A flexible, work-from-home/in-office hybrid work environment
- Regular, local team building activities
- Competitive wages, bonus and all-in earning potential
- Strong benefits including 401k match, employee stock purchase program and employee product purchase program

Pay: $70,000.00 - $80,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- management: 1 year (preferred)

Ability to Relocate:

- Scranton, PA 18504: Relocate before starting work (required)

Work Location: In person



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