Supervisors (Berks County Youth Center)

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Performs primary supervisory duties in the Youth Center. Ensuring that the Counselors provide the residents with ongoing care while attempting to understand their situation. Responsible for maintaining the atmosphere of security and safety, which will be accomplished through continued training and interaction with other social service agencies.

**POSITION RESPONSIBILITIES**:

- **Essential Functions**_

The duties and responsibilities of this position include, but are not necessarily limited to:

- Supervises daily work assignments of employees and resident activities - staff and resident daily chores.
- Performs employee performance appraisals and disciplinary actions.
- Facility wide supervision on assigned weekends, holidays, or in the absence of other administrative staff.
- Assist in employee scheduling and request of leave paperwork.
- Runs monthly fire drills, weekly hygiene inspections, compliance reports on a daily, weekly, monthly, quarterly, and annual basis.
- Train employees to maintain compliance. Address and coach employees to develop them.
- Maintains a safe and secure working environment through Internal Security Checks on each shift.
- Participates in programming and interaction with Residential Center Residents.
- Spends majority of time on the floor with the staff and residents.
- Provides care for residents within a minimum secure, residential environment.
- Maintains behavioral security of all residents at all times.
- Supervises and interacts with the residents at all times.
- Maintains a courteous, respectful, and professional demeanor and atmosphere at all times.
- Acts as a role model.
- Interact with and communicate in a professional manner with outside agencies, lawyers etc.
- Assist in Departmental policy writing
- Perform the duties of subordinate staff when needed.
- Conducts and completes audit paperwork
- Maintains constant bank of radios
- Performs other duties as assigned.

**MINIMUM EDUCATION AND EXPERIENCE**:

- Bachelor’s degree and/or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
- Two (2) years professional experience working in a residential/correctional setting.
- Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

**MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES**:

- Working knowledge of PA 3800 Regulations and the program’s SOP (Standard Operating Procedure).
- Working knowledge of methods, materials, and equipment used in a residential facility.
- Working knowledge of the social and cultural factors that result in institutionalization and the attitudes and group habits of juveniles in a residential placement.
- Working knowledge of Microsoft word and general use of computers. In addition to the ability to use programs from outside vendor software.
- Ability to supervise all the activities of all residents and staff.
- Ability to interact well with juveniles in normal and emotionally charged situations in a controlled professional manner.
- Ability to keep simple records, prepare progress reports and perform related clerical tasks.
- Must be 21 years of age.
- Must pass a physical and drug screen.
- Must complete and maintain the following: PA Child Abuse Clearance, PA State Police Record Check, Federal Criminal Background Check, PA Child Abuse and Report Abuse Training Certificate, Staff Health Statement.
- Must have valid PA Driver’s License and must maintain good driving record
- Must successfully complete all annual training.
- Complete and maintain all program training requirements.
- Ability to communicate effectively orally and in writing.
- Ability to establish and maintain professional, effective working relationships with employees, supervisors, residents, instructors, community partners, and the public.
- Ability to exercise discretion, judgement, and confidentiality.
- Ability to supervise employees and make managerial decisions.
- Ability to instruct and evaluate new/existing employees according to the disciplinary guidelines
- Ability to establish and maintain working relationships.
- Ability to deal with and instruct different people from contracting agencies.
- Must be able to perform all duties of subordinates.
- Ability to maintain confidentiality and security of departmental information and files.
- Ability to ensure compliance with related County policies and procedures and safety standards throughout department work areas.
- Strong interpersonal skills including the ability to work effectively with individuals who are physically, emotionally, socially, and educationally challenged.
- Ability to establish and maintain positive working relationships.
- Ability to plan, organize work, prepare adequate records, and reports.
- Responsible for maintaining, organizing a clean and tidy work area.
- Cleaning/housekeeping duties and other duties as assigned.
- Ability to deal with stressful situations.
- Physical