Medical Billing Specialist

4 weeks ago

New York, United States Standard Practice AI Full time

**The Company**

**Standard Practice is building the next generation of foundational tools for medical practices.**

Over one million healthcare professionals spend 4.5 hours each day on the phone. Standard Practice is a voice AI platform that automates medical practices’ outbound calls to insurance and pharmacies. With a human-sounding voice, our AI agent tactically completes calls as an employee would, all without someone having to sit on the phone. We help medical practices generate more revenue, faster, and focus on care, not paperwork.

Today, we're using voice AI to transform medical practice operations. Looking forward, we're building the next set of foundational tools that power medical practices across the country.

We’re growing fast and raised $8.5 million from Tiger Global, Wing VC, A* Capital, and Expa.

Our HQ is located in Flatiron, New York City.

**The Role**

We’re hiring a Medical Billing Specialist to provide world-class service to our medical practice customers, lead the training of our AI voice agent, and act as an in-house insurance expert who improves our product.

**What We Value**
- You are the first to arrive, and the last to leave
- You have the confidence to get things done
- You explore because you like to, not because you have to
- You honestly give and take feedback
- You admit problems and run towards them

**Responsibilities**
- Oversee and conduct administrative calls from medical practices to commercial and government payors
- Collaborate internally and with healthcare providers and their staff to optimize revenue cycle management processes
- Perform quality assurance reviews of calls to ensure accuracy
- Work with our product and engineering teams to train our AI agent using call data
- Identify opportunities to add features and improve our platform

**Requirements**:

- 2+ years in medical practice administration, medical billing, medical reimbursement, or revenue cycle management
- Deep understanding of benefits eligibility, prior authorization, claims management, and doctor credentialing processes, among others
- Experience with medical coding, including ICD-10, CPT, and HCPCS
- Knowledge of HIPAA and an uncompromising fidelity to confidentiality and security
- Lives in or can commute daily to Manhattan (Flatiron)

**Benefits**
- $25 / hour
- Excellent medical, dental, and vision plans
- 401k and commuter benefits
- Budget for the technology tools you need
- Education stipend

Pay: $25.00 - $30.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Work setting:

- Office

Ability to Commute:

- New York, NY 10011 (required)

Ability to Relocate:

- New York, NY 10011: Relocate before starting work (required)

Work Location: In person

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