Loan Processor

**Requirements**:

- Associates degree from an accredited college/university OR a minimum of one year of customer service experience in a fast-paced, multi-functional customer-focused environment.
- Experience with UCC, mortgage, secured transactions, lending, commercial title/abstracting, and/or commercial banking preferred.
- Effective written and verbal communication skills.
- Ability to manage and prioritize demands from multiple sources, internal and external.
- Ability to multitask and problem solve.
- Excellent analytical, organizational, time management, and problem-solving skills.
- Ability to work in a fast-paced, high-energy environment and willingness to work overtime as needed.

**Responsibilities**:

- Develop strong relationships with internal/external customers, vendors, and jurisdictional agencies.
- Perform searches, document retrieval, preparation, execution, filings, and recordings at all jurisdictional levels.
- Assist internal/external customers and/or vendors with order fulfillment and problem resolution.
- Understand, demonstrate, and explain client service offerings, procedures, processes, methodologies, and delivery options, as well as jurisdictional requirements to customers, team members, and/or vendors.
- Make well-informed and timely decisions to meet client expectations and requirements.
- Make recommendations on improving customer satisfaction, retention, efficiency, revenue growth, cost savings, and financial results.
- Challenge existing procedures and processes, making recommendations to enhance and improve them with the objective of increasing team efficiencies and overall satisfaction.
- Assist customers, team members, and/or vendors with training on products, jurisdictional requirements, and company databases using a consultative approach.

**Note**: This is a 100% onsite position.

**Job Type**: Contract

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

Ability to Commute:

- Burbank, CA (preferred)

Work Location: In person