Clinical Training Instructor

4 weeks ago

Austin, United States Abbott Laboratories Full time

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

**Working at Abbott**

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO.
- An excellent retirement savings plan with high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

**The Opportunity**

This position works out of our Austin, TX location within the Electrophysiology division.

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

**What You’ll Work On**

Responsible for designing, implementing, and executing electrophysiology educational programs for Abbott EP field representatives, employees, and customers. The Training Specialist will have a thorough understanding of the customer, their needs, and the evolving marketplace to ensure sales and clinical representatives are effective in selling to and supporting our customers with Abbott EP technology. They will be instrumental in ensuring the field organization is prepared to not only engage customers on the features and clinical elements of our products but also the economic aspects of our technologies. This self-starter will be critical in designing new curricula and instrumental in developing new and innovative ways to deliver the curriculum following best-practices in adult learning within assessed constraints.
- In collaboration with multiple stakeholders (Education, Marketing, R&D, Sales, etc.), develops, implements, and executes new employee and continuing education for Abbott employees on specific Therapy product technologies and sales best practices within classroom settings and/or other remote modalities.
- Develops, implements, and executes curricula and training content to the field through multiple channels to build field competence in the following areas to drive sales effectiveness: clinical competence, technical knowledge, customer understanding, resource utilization, and selling ability.
- Executes continuing education for physicians, fellows, and customers through customized education programs in the Austin facility and periodically at national programs.
- Develops metrics to assess the effectiveness of educational programs and quickly implements changes to Educational programs as needed.
- Engages field organization through periodic visits to understand the current selling, competitive, clinical, and healthcare environment and makes necessary changes to the curriculum to ensure employees are adequately trained.
- Oversees the process to ensure training materials and delivery strategies are updated and relevant to the needs of our internal and external customers through collaboration with Product Division, Marketing, and Education peers.
- Ensures comprehensive course materials are maintained online.
- Maintains an in-depth knowledge of electrophysiology products, therapies, customers, and business objectives to develop, implement and execute continuing education programs for Abbott representatives. Updates all education programs on a continuous basis.
- Maintains an organized and properly equipped education amphitheater and adjoining “hands-on” rooms and projection area.
- Resolves issues and meets project deadlines.
- Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.

**Required Qualifications**
- Bachelor’s Degree Required.
- 2+ years training experience in a specific Therapy area or equivalent sales and/or marketing experience.
- Knowledge of electrophysiology medical devices.
- Affinity for educating others.
- Demonstrated ability to simplify and explain complex topics effectively and experience developing others.
- Excellent computer and software skills (experience with Microsoft Office or Adobe Creative Cloud required) in graphics, word-proces

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