Executive Director

4 weeks ago

Lake Jackson, United States Carriage Inn Lake Jackson Full time

**Cardinal Bay** is a mission-driven, not-for-profit senior living health care organization. We encourage our staff and residents to REACH for the stars Our values focus on:

- Respect
- Excellence
- Appreciation
- Connection
- Honor

Our goal is to help residents to grow, thrive and be contributors to community life. We do this by fostering relationships, connections, and a sense of belonging. YOU are an important part of creating such a full life

**Carrriage Inn Lake Jackson **has an outstanding opportunity for an **Executive Director** to lead our team. The Executive Director is responsible for the overall performance of the community including budget and financial covenant compliance, resident and employee satisfaction, and community that is safe and well maintained. Must be able to plan, implement, direct, and monitor effective **Independent, Assisted Living, and Memory Care **systems in accordance with the company’s philosophy, policies, resident rights, and state regulations.

**Responsibilities**:
Leadership
- Responsible for the general well-being and health of residents in the Community. Works in collaboration with all disciplinary team members to coordinate every aspect of resident care.
- Ensures the Community models the organization's core values in a way that reflects the best image for the greater communities we serve.
- Addresses all issues and/or concerns of resident's family members and ensure prompt resolutions for overall family satisfaction.
- Promotes leadership development for community directors and identifies potential team members that demonstrate leadership potential.
- Key member of the Community’s emergency response team which includes remaining on site at the Community coordinating the response during declared emergencies and disasters.

Financial
- Responsible for meeting or exceeding budget and financial covenants. Budget and financial targets will be provided annually and reviewed monthly with the assigned corporate support team.
- Participates in the annual operating and capital expenditure budget preparation process.
- Reviews monthly financial statements for accuracy and provides detail for any deviations from budget.
- Monitors spend down worksheets throughout the month to ensure budget compliance.
- Ensures resident billing is timely and accurate and monitors resident receivables to ensure funds are collected per the Resident Agreement.
- Reviews and approves or denies proposed sales concessions assuring compliance with budget and financial requirements.
- Closely monitors labor metrics to assure budget compliance.

Sales and Marketing
- Oversees and ensures marketing plans are developed, implemented, and updated throughout the year.
- Meets weekly with sales teams to review census, strategy, and upcoming events.
- Conducts tours and meets with prospective residents and their families as needed.
- Assists with the closing of the sales process and conducts lease signings.

Human Resources
- Ensures Community is appropriately staffed at all times with the right personnel in the right places.
- Maintains continuing education requirements for all staff (including self), as required by professional licensures and state regulations.
- Responsible for hiring, training, and managing staff. Ensures processes are in place for onboarding all staff per company guidelines.
- Performs annual and as needed performance reviews for managers and ensures complete timely reviews for community team members.

Additional Responsibilities
- Liaison for all State matters before, during, and after formal licensing inspections.
- Develops, monitors, and participates in the Manager on Duty (MOD) rotation.
- Responsible for overall safety of residents, team members and community to mitigate risks.
- Conducts job responsibilities in accordance with the Company’s Code of Business Conduct, appropriate professional standards, and applicable state/federal laws.
- Maintains a professional appearance and good personal hygiene per company policies.

**Requirements**:

- Associate or bachelor’s degree in healthcare, business or related field or equivalent experience required.
- Preferred minimum three years’ experience as an Executive Director in senior living.
- Education and license in good standing by the state licensing authority upon hire or within the required regulatory requirements.
- Knowledge of applicable state and federal regulations.
- Strong critical thinking skills.
- Must have strong leadership and team building skills, with the ability to motivate and hold others accountable.
- Must possess excellent English written and verbal communication skills.
- Organizational and time management skills.
- Must be flexible with changing priorities and able to communicate in a diplomatic and professional manner.
- Must be flexible in the hours, shifts and days available to work. May require nights, weekends, and extended presence under emergency situations.
- Excellent hospitality skills.

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