Housing Navigator

3 weeks ago

Springfield, United States Clinical & Support Options Full time

CSO is looking for a Housing Navigator at Friends of the Homeless (FOH) in Springfield.

This position serves individuals experiencing homelessness that access shelter or other access points in the community, and works to connect them to housing. The role is mobile and able to work on and off-site to meet with homeless individuals in the community.

As a Housing Navigator:
**You Will**:

- Manage caseload, address issues and keep up-to-date client records
- Complete assessments and other paperwork as part of a housing plan, and refer to other supportive services if needed
- Participate in a variety of meetings including staff meetings, Case Conference meetings, and provide regular feedback to supervisor
- Collaborate with a network of community partners including outreach workers, shelter case managers, housing and other service providers, and understand all roles and responsibilities within the coordinated entry system

**Your Background**:

- Bachelor's or Associate's degree (preferred)
- Both lived experience and relevant direct care experience are valued
- Valid driver's license and reliable transportation

**We also seek applicants who embody CSO's values by being**:

- Positive -- maintaining resiliency and focusing on solutions
- Respectful -- collaborating and effectively communicating
- Insightful -- demonstrating self-awareness and effectively priority setting

**What We Offer**:
Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

**Our Agency**:
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities
- CSO was voted a "Healthcare Industry Top Workplace" in 2023. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out_
- CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Cultural Diversity, Equity and Inclusion, Mindfulness Skills and more. _
- EOE/AA_

INDALL1

Pay: $37,000.00 - $42,000.00 per year

**Benefits**:

- 403(b)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Commute:

- Springfield, MA 01105 (required)

Ability to Relocate:

- Springfield, MA 01105: Relocate before starting work (required)

Work Location: In person

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