Tier 1 - Technical Service Desk Administrator

Description of Task to be Performed: · The Service Desk Officer is a Network Operations Center Watch Administrator position is in support of a Government Solutions customer in the Northern Virginia area. · Work is technical in nature providing Tier 1 support a telephone and trouble ticket-oriented Service Desk in support of a customer's mission-oriented IT...

Be Challenged and Make a Difference In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture. Description of Task to be Performed: •The Service Desk Officer is a...

R-00132069 Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy.  This...

Job DescriptionJob DescriptionSUMMARYThe Service Center Technical Lead implements, manages and controls all project directives related to the Service Desk. The Service Desk will be a single point of contact requiring the performance of triage on reported problems, collecting all necessary information, resolution of the end user problems by the service desk...

ASRC Federal is seeking a System Administrator to support our ICAM contract with the Department of Homeland Security. The successful candidate will provide operations and maintenance support for various IT systems and applications as part of the Operations support team. Provide system support and 24/7 on call Tier 2 help desk support to ensure ongoing...

About BriteBrite Systems is an Information Technology company specializing in consulting and software development. We have been successfully implemented solutions for the public and private sectors since 2006.Brite Systems offers competitive benefits such as (but not limited to) group Medical, Dental, Vision, and Life insurance, Paid Leave, 401-K match,...

R-00131544 Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. ...

End To End Enterprise Solutions | Full time Help Desk/Support Specialist (Levels 1-6) Reston, United States | Posted on 09/17/2023 E3S, an innovative technology and professional services company founded in 2012 and headquartered in Virginia, USA, is a leader in AI/ML, Cybersecurity, and Blockchain solutions. As an SBA 8(a) Certified and Service-Disabled...

**Key Responsibilities**: - Serve as a senior point of contact for all IT-related inquiries, incidents, and service requests, providing timely and effective resolution to technical issues. - Mentor and coach junior help desk staff, providing guidance, training, and support to enhance their technical skills and customer service capabilities. - Take ownership...

Senior IT Technical Account Manager - Remote with 25% Travel - Eastern or Central Time Zones Have a technical background but have moved into customer success? Have experience supporting a large complex network with 100 locations in the US? Have managerial experience with Tier 1 and Tier 2 field support techs? Looking to build on customer relationships and be...

Senior IT Technical Account Manager - Remote with 25% Travel - Eastern or Central Time Zones Have a technical background but have moved into customer success? Have experience supporting a large complex network with 100 locations in the US? Have managerial experience with Tier 1 and Tier 2 field support techs? Looking to build on customer relationships and be...

Wurzak Hotel Group is looking for an experienced Front Desk Supervisor to support the oversight of the Front Desk Department of our Marriott award winning recently renovated Sheraton Hotel in Reston, VA. A Front Desk Supervisor is responsible for maintaining a smooth and efficient front desk operation, ensuring exceptional customer service, and contributing...

GridIron IT is seeking a Desktop Engineer/Systems Administrator in Reston, VA. Candidate must hold an active TS Clearance with SCI eligibility. Work will provide for remote flexibility based on mission schedules. As a systems administrator, you will provide technical support for protecting critical information, systems, and assets. You will learn how to help...

Job DescriptionJob DescriptionWurzak Hotel Group is looking for an experienced Front Desk Supervisor to support the oversight of the Front Desk Department of our Marriott award winning recently renovated Sheraton Hotel in Reston, VA. A Front Desk Supervisor is responsible for maintaining a smooth and efficient front desk operation, ensuring exceptional...

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us,...

Job DescriptionJob DescriptionJob Description:Input Technology Solutions is seeking a Systems Administrator for a full-time position located in Reston, VA. This position requires a self-starting technical and functional candidate that has familiarity and experience with large scale Microsoft application installations and Microsoft Server installations as...

At Excelity, we're passionate about delivering innovative technology solutions that help businesses thrive. Whether you're looking to streamline your operations, improve efficiency, or enhance customer engagement, our team of experienced professionals is here to help. So why wait? Visit excelity.io today to learn more about how we can help you achieve your...

ALTA IT Services is looking for a Front Desk Greeter to work for a consulting client in Reston, Virginia.Pay: $18/HRReston, VA 9-month contract Responsibilities:As the Front Desk Greeter you will be the first point of contact for the company. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities. You have...

ALTA IT Services is looking for a Front Desk Greeter to work for a consulting client in Reston, Virginia.Pay: $18/HRReston, VA 9-month contract Responsibilities:As the Front Desk Greeter you will be the first point of contact for the company. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities. You have...

Job Description Job Description Responsibilities: Responds to onsite end user support issues regarding event or meeting concerns and facilitates the proper use of required technology to allow for a successful experience. Responds to telephone, email, and in-person requests for technical support; including monitoring and responding to questions directed to...